Why you'll love this role
- Full-time stability with one of Australia's leading diagnostic imaging providers, with locations across the country
- Shifts that work for you. A mix of morning and evening shifts with no night work, giving you a predictable routine and time for life outside work
- Easy to get to. A convenient Kogarah location close to public transport, ideal if you live in the St George area.
- A team that has your back. Work alongside experienced radiographers, sonographers, radiologists and support staff who value what you bring to the patient experience
- Hospital-based variety. Support both outpatients and hospital inpatients in a fast-paced setting with advanced imaging technology
- Ongoing training and development. Build your skills in medical administration with structured support and career pathways across our national network
About the role
As the first point of contact for patients, referrers and hospital staff, you'll keep the department running smoothly and make every visit feel welcoming. Your day will include:
- Welcoming patients and managing arrivals with warmth and efficiency
- Scheduling and confirming appointments across multiple imaging modalities
- Coordinating inpatient bookings with hospital wards and clinical teams
- Processing Medicare, DVA, private and hospital billing accurately
- Handling phone and email enquiries from patients, referrers and hospital departments
- Maintaining accurate patient records and supporting smooth patient flow
- Working closely with clinical staff to keep each shift running seamlessly
About you
- Previous experience in reception or customer service. Medical, hospital or radiology experience is a bonus, but not essential
- A warm, calm and professional manner, especially with patients who may be anxious or unwell
- Strong attention to detail and confidence with computer systems
- The ability to stay organised and composed in a fast-paced environment
- Availability to work a rotating roster of morning and evening shifts
- Great communication skills and a genuine team-player attitude
Medical Receptionist · Lumus Imaging