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Medical Director
The Good Shepherd Community Clinic, Inc.
🇺🇸 United States
On-site
Manager or above
5 months ago
$250,000 – $350,000 / year
- Regulatory Compliance
- Risk Management
- HIPAA
- OSHA
- BLS
- ACLS
- EHR
- Health insurance
5 months ago
- Retirement (IRA)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Position SummaryÂ
The Medical Director is first and foremost a practicing clinician who carries an active patient panel and is present on the clinical floor as a daily presence and role model for the provider team. The majority of this role is devoted to direct patient care and hands-on clinical leadership — supervising providers, coaching in real time, and ensuring the highest standards of care at the point of service. A secondary portion of the role encompasses administrative and operational responsibilities, including quality improvement oversight, regulatory compliance support, and collaboration with senior leadership. Administrative duties are performed in coordination with the Chief Medical Officer (CMO) and are designed to complement, not compete with, the clinical work that defines this position. Applicants should expect a schedule that is primarily patient-facing, with protected time carved out for necessary leadership functions.Â
Essential Duties and ResponsibilitiesÂ
Clinical Leadership & Direct Provider OversightÂ
- Provide direct patient care as a practicing clinician within a primary care panel, modeling the clinical standards expected across the provider teamÂ
- Serve as the primary supervisor for all clinical providers including physicians, advanced practice providers (APPs), and mid-level clinical staff on a day-to-day basisÂ
- Conduct regular one-on-one check-ins, performance conversations, and real-time clinical coaching with providersÂ
- Oversee credentialing, privileging, and ongoing performance evaluations for all licensed clinical staff in coordination with the Chief Compliance Officer (COO) and the CMOÂ
- Facilitate regular provider meetings, case conferences, and clinical education sessionsÂ
- Address provider concerns, workflow barriers, and clinical questions in a timely manner, escalating systemic or strategic issues to the CMOÂ
- Serve as a clinical resource and mentor for providers across all service lines, including integrated behavioral health teamsÂ
Quality Improvement & Patient SafetyÂ
- Lead the provider participation in the center's Quality Improvement (QI) program, including development of QI plans, performance metrics, and clinical benchmarks aligned with UDS measures and HRSA expectationsÂ
- Monitor and analyze clinical quality data to identify trends, gaps in care, and opportunities for improvementÂ
- Champion patient safety initiatives and ensure compliance with clinical risk management protocolsÂ
- Oversee peer review processes and implement corrective action plans as neededÂ
- Assist in preparation for FTCA (Federal Tort Claims Act) deeming, PCMH recognition, and other accreditation or certification activities, as neededÂ
Compliance & Regulatory AffairsÂ
- Ensure compliance with all applicable federal, state, and local regulations governing FQHC clinical operations, including HRSA's Health Center Program RequirementsÂ
- Support preparation of annual UDS reports, as neededÂ
- Collaborate with the Compliance Officer to address clinical compliance matters including HIPAA, OSHA, and Medicaid/Medicare requirementsÂ
- Support compliance with Oklahoma State Department of Health (OSDH) and Oklahoma Health Care Authority (OHCA) regulationsÂ
Operational Execution & Leadership CollaborationÂ
- Implement clinical strategies, policies, and initiatives as directed by the CMO, translating direction into actionable plans at the provider and department levelÂ
- Serve as the primary operational liaison between frontline clinical staff and senior leadership, ensuring clear communication in both directionsÂ
- Partner with operations and finance leadership to optimize clinical workflows, scheduling, staffing models, and productivity benchmarksÂ
- Provide clinical input on service line development, including primary care, behavioral health, dental, pharmacy, and specialty linkages, in alignment with the CMO's strategic visionÂ
- Participate in leadership team meetings, Board committee activities, and clinical governance structures as requested by the CMO or CEOÂ
- Represent the health center with external partners, hospitals, and community organizations in coordination with senior leadershipÂ
- Support grant applications and program proposals requiring clinical expertise, as directedÂ
Required QualificationsÂ
Education & LicensureÂ
- Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institutionÂ
- Board Certification in Family Medicine, Internal Medicine, or Pediatrics (required; must be maintained throughout employment)Â
- Current, unrestricted Oklahoma medical license in good standingÂ
- Current DEA registrationÂ
- Current BLS/ACLS certificationÂ
ExperienceÂ
- Minimum of five (5) years of clinical experience in primary care, with at least two (2) years in a leadership or administrative role preferredÂ
- Prior FQHC, community health center, or rural healthcare experience strongly preferredÂ
- Demonstrated experience with quality improvement frameworks, clinical metrics, and population health managementÂ
- Experience with electronic health records (EHR) systems; experience with athenahealth (athenaOne) preferredÂ
Knowledge, Skills & AbilitiesÂ
- In-depth knowledge of HRSA Health Center Program Requirements and FQHC regulations preferredÂ
- Strong understanding of Medicaid, Medicare, and sliding fee scale structures as they apply to FQHCs preferredÂ
- Demonstrated ability to lead, motivate, and develop multidisciplinary clinical teamsÂ
- Excellent interpersonal, written, and oral communication skillsÂ
- Commitment to health equity, cultural humility, and serving diverse and underserved populationsÂ
- Ability to manage competing priorities in a fast-paced environment and exercise sound clinical and administrative judgmentÂ
Preferred QualificationsÂ
- Master of Public Health (MPH), Master of Health Administration (MHA), or equivalent graduate training in health leadershipÂ
- Experience with Collaborative Care Model (CoCM) or integrated behavioral health in primary care settingsÂ
- Familiarity with value-based care models, pay-for-performance arrangements, or Accountable Care Organizations (ACOs)Â
- Bilingual proficiency (English/Spanish) a plusÂ
Working Conditions & Physical RequirementsÂ
This position is primarily clinical in nature. The Medical Director is expected to maintain an active patient panel and spend the majority of scheduled work hours in direct patient care. Administrative and operational duties are secondary and will be structured around clinical responsibilities. This role is not suited for a candidate seeking a primarily desk-based or administrative position. Some time will be spent in an office environment for leadership functions; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.Â
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Medical Director · The Good Shepherd Community Clinic, Inc.