Medical Call Center Rep | Frisco/Plano, TX

RPC Company

🇺🇸 United States

On-site

4 months ago

$20 / hour

Webex
EMR
Athena

Health insurance

4 months ago

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Medical Call Center Rep – Full-time | Frisco, TX (relocates to Plano in August) Orthopedic practice hiring (2) full-time high-volume Medical Call Center Patient Reps with at least 2 years of high-volume patient call center experience (100 calls/day) to join our team onsite in Frisco, TX - Will move to Plano site in August **Need to have good commute to both Frisco & Plano**

Moving to new Plano site in August*

Start: ASAP, 1-2 weeks | Immediate benefits
Pay: $20/hr
Shift: Mon to Fri, 8a - 5p | Two 15 min. breaks & 1 hour lunch | FT, 40 hours/week

JOB DUTIES:

High-volume patient calls, i.e. 100 calls/day
Taking calls to relay information to physician staff via Webex
Call patients to put in PT orders from Medical Assistants
Send script refills to pharmacy
Transfer calls to an RN for higher level questions
Schedule, confirm, cancel appointments via EMR
EMR System: Centricity - Athena

Software / EMRs:

WebEx Chat
EMR system proficiency inCentricity - Athena

---------- * HOW TO APPLY * ----------
1. If you are a high-volume patient call center rep of 2 years, APPLY NOW with updated resume. Then,
2. Call Leah @ 214-730-5175 to provide availability for a callback

Benefits:

Medical insurance
Dental insurance
Vision insurance
Supplemental insurance (no cost)
HSA
FSA
Disability
Referral program
Paid weekly, on Fridays

Medical Call Center Rep | Frisco/Plano, TX · RPC Company

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