QI
Medical Call Center
Quadrant, Inc.
- 🇨🇦 Canada | 🇺🇸 United States
- On-site
- 16 hours ago
- EMR
16 hours ago
Not enough detail in this posting to match
Medical Office Call Center
Richmond Va
Pay From: $20 Per Hour
MUST:
The Medical Office Call Center Rep should have the following experience:
2+years of experience working in a high volume multi provier specialty medical practice
Answering a high volume of phone calls
Triaging phone calls
Scheduling appointments
Verifying insurance
Registering patients
Detailed EMR documentation
Ability to troubleshoot phone calls and escalate as needed
Strong customer service support skills
Experience working for an eye center or ophthalmic practice a plus
DUTIES:
The duties of the Medical Call Center Rep include but are not limited to the following:
Answer hihg volume phone calls
Comfortable working in a call center environment
Schedule appointments
Provide customer service support
Verify insurance
Register patients
Document patient interactions in company database system
Troubleshoot phone calls
Document and update patient information in EMR
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. “Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act“.
Medical Call Center · Quadrant, Inc.