Medical Assistant
- šŗšø United States
- On-site
- 1 day ago
- vital signs
- BLS
- CPR
- Encompass
Ā
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Ā
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including but not limited to phone calls, scheduling, check-in/check-out duties, and provider inbox filtering. Clinical duties related to patient visits including patient intake, vital signs, and procedure assistance.Actual job duties may vary by Department.
Does this position require Patient Care? Yes
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service.
-Assist in minimally invasive procedures.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Perform patient intake including vital signs.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-Process patient supplied forms and scan documents and imaging into patient medical record.
-Open and distribute mail or faxes.
-Document appropriately in electronic medical record per scope of practice.
-May be required to accept co-payments.
-Handles, screens and/or takes messages related to general patient inquiries, prior authorizations, referrals, and appointments.
-May monitor patients in waiting room and responds to any needs for information.
-Assists in patient flow processes.
Ā
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
BLS/CPR preferred
Experience
Healthcare office experience 0 year required, >1 year preferred
Knowledge, Skills and Abilities
- Basic Proficiency with all Office Suite.
- Knowledge of general office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Ā
Additional Job Details (if applicable)
Physical Requirements
Ā
Remote Type
Onsite
Ā
Work Location
65 Walnut Street
Ā
Scheduled Weekly Hours
40
Ā
Employee Type
Regular
Ā
Work Shift
Day (United States of America)
Ā
Pay Range
$17.71 - $23.20/Hourly
Ā
Grade
2
Ā
Ā
EEO Statement:
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteranās Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Ā
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Medical Assistant Ā· Massgeneralbrigham