Mechanical Engineer

Job Biography

A change agent, manages overall projects and teams to generate target revenue and profitability by successfully meeting customer objectives

Job Purpose

The scope of the role is centred on management of multiple projects, generating target revenue and profitability by meeting customer objectives. Responsibilities include effectively reviewing and managing project progress, resource utilization, schedules, risks, people and stakeholder coordination

Education

Diploma Engineers

Engineering Graduate

Preferred EducationExperience

10- 13 years

Certifications PMP Certification Impact and Influence

Impact and Influence

• Impacts customer satisfaction by applying and leveraging project management skills and support tools to meet project milestones and customer requirements
• Impacts project delivery by effective collaboration with multiple teams and enabling/support teams at various stages of the project lifecycle
• Impacts business growth/revenue/new opportunities by exploring PoC projects and assessing customer needs
• Influences by being change agent to implement organizational decisions, policies
• Influences by leading and contributing to the knowledge management/lessons learnt/best practices
• Influences the team by motivating, facilitating knowledge sharing sessions and encouraging healthy work environment
• Influences team to take ownership of tasks and for successful completion

Principal Accountabilities (A)

Technical Management

Skill enhancement

• Accountable for providing and directing skill set expansion based on inputs from the customer, management, sales and marketing
• Accountable for upgrading own technical and managerial skills from time to time based on customer/project needs or industry/domain trends
• Identifies need for trainings and facilitates technical trainings, knowledge sharing sessions, and through external trainings. Negotiate with customer for trainings on-site if applicable

Project Management

Project management

• Responsible for developing project plans and proposals inclusive of scope, schedule, budget, resources, communication, risk management, inventory management and change management for engineering projects and also that involve resources from other disciplines
• Accountable for defining project execution strategies and monitor and control to ensure deliverables are according to customer expectations and quality requirements and within agreed budgets and timelines. Coordinate with inter- disciplinary teams during project execution as needed
• Accountable for conducting frequent project status reviews with management team and customers on team accomplishments, issues and concerns
• Accountable for defining key performance Indicators for the project along with milestones and monitor them till the project completion

Risk management

• Responsible for identifying/monitoring risks, planning for risk mitigation continuously

Process Management

Process adherence/process improvement

• Responsible for planning and defining systems and procedures to improve operating quality and efficiency within the team
• Accountable for adhering to engineering and quality processes/practices within the department and projects. Performs reviews and identifies improvements
• Responsible for providing reports/recommendations to senior management on group accomplishments, issues and concerns
• Accountable for enforcing project audits and act as needed to address the audit outcomes

Knowledge management

• Accountable for contributing to the knowledge management/lessons learnt/best practices

Principal Accountabilities (B)

Customer Management

Manage and build customer relationships

• Accountable for effective customer escalation management
• Accountable for understanding latent needs of existing customers and help with acquiring more business
• Responsible for representing the organization in front of customers/clients

Feedback management

• Responsible for initiating and collecting customer feedback periodically and for acting as required to achieve the customer satisfaction feedback target

Supports business development

• Ensures effective customer engagement and helps acquire new business from them by showcasing organisational capabilities and exploring opportunities
• Responsible for contributing to new business opportunities with proactive proposals

Business and Strategy Management

Revenue and profitability

• Accountable for contributing to meet revenue targets and contribution margins. Identifies effective methods to be adopted to make project more profitable
• Accountable for preparing project proposals with budgeting, effort estimations and the timeline

Business development

• Supports sales/pre-sales teams with presentations and technical discussions. Specially at the time of proposals gets involved in resolving technical queries

Organisation Framing and Development Management

Performance management

• Accountable for providing clear goals and objectives to direct subordinates, follow-up and conducting performance appraisals and recommending developmental plans. Monitoring and coaching people to bridge gaps through IDPs

People management/Development

• Accountable for establishing a positive, healthy work environment to motivate and drive team members.  Responsible for resolving conflicts within team

Talent retention and engagement

• Accountable for participating in recruitment of required technical staff to meet department and project needs. Retention of competent, skilled staff