Market Manager (Malaysia)

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your main duty in flying with us

• To acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationships with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin

• To monitor and improve price competitiveness and room inventory availability at all times

• To support related departments on customer bookings

• Accountable to fulfill SLA, achieve its own KPI target and achieve overall hotel department’s target and KPI

• To review and evaluate hotel performances and improve business production to hotel partners

• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings

• To support and participate in the company’s campaign / tactical promotion projects

• To invite & sign hotels on special agreements to improve margin and competitiveness

• To conduct presentations/workshops to hotel partners to strengthen the overall relationship

Mandatory belongings that you must prepare

• Bachelor’s degree in any relevant field or equivalent experience

• Minimal 3 years of experience in sales, e-commerce and/or revenue management, highly preferred within OTA, hotel, travel, or hospitality industry (especially OTA channels)

• Proven ability to build long-term partner relationships, influence internal/external stakeholders, and work effectively as a collaborative team player

• Skilled in researching, creating, and delivering creative proposals to hotel partners, backed by an excellent command of English

• Strong analysis, planning, and execution skills, supported by proficiency in Google Workspace and Microsoft Office

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com onInstagram,LinkedIn, orYouTube.