Marine Operations Manager

Duties (NOT ALL INCLUSIVE): 

• Organize and supervise daily beach operations.  

• Managing daily set up and breakdown of the beach equipment. 

• Providing continuous training to staff and guests on use of watersports equipment.  

• Supervise, create, monitor, and enforce all standards, policies and procedures.  

• Ensure staff is delivering quality guest experience. 

• Assigning and delegating daily tasks to watersports team.  

• Providing safety briefs to guest going in the water.  

• Identifies and reports maintenance needs of watersports equipment.  

• Light maintenance of equipment and make recommendations for equipment replacement.  

• Provide a positive environment and motivate staff to achieve sales, superior guest service and promote RED.

• Assist with Hobie Cat and Sailing lessons and training.  

• Assist with completion of dinghy training and record keeping of evolutions. 

• Promote weekly/monthly staff training in all aspects of the watersports center, sales, watersports and safety.   

• Adjust schedules for call outs and emergency time-off. 

• Create and manage beach butler service and cabana rental program. 

• Financial management of department P&L 

• Planning and execution of special events/promotions 

• Assist with dock management. 

• Community engagement efforts 

• Recruiting, hiring, onboarding and performance management.  

• Other projects and/or duties as assigned. 

Qualifications

Minimum Qualifications:        

• High School Diploma or its' equivalent from an accredited institution (Preferred)  

• Previous experience in customer service and/or equivalent work experience PLUS 

• Supervisor experience preferred 

Knowledge, Skills, and Abilities: 

• Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, in the water, and working alone. 

• Must be able to work various work settings such as exposure to sunlight and outside temperature.   

• Must be able to lift 50lbs.  

• Ability to establish and maintain effective working relation­ships with all persons contacted during the work. 

• Ability to read, interpret, and apply regulations and safe practices.  

• Ability to operate assigned equipment, read and interpret documents.  

• Ability to multi-task. 

• Ability to speak and write clearly and concisely. 

• Must be able to operate with little or no supervision.   

• Must be willing to work holidays, nights, and weekends.  

• Must have strong interpersonal skills and positive attitude.