MAP Roots Team Lead Volunteer (In-Person Program)

Details

Available Times:

Weekdays (daytime, evenings), Weekends (daytime, evenings)

Time Commitment:

A few hours per week

Commitment Details:

5-10 hours per week

Recurrence:

Recurring

Volunteers Needed:

1

Cause Areas:

Children & Youth, Education, Family, Housing & Homelessness, Volunteering

Benefits:

Training Provided

Description

MAP Roots Team Lead (In-Person Program)

Organization: Mentor A Promise (MAP)

Location: New York City (with program activities based in schools, shelters, and community spaces)

Type: Volunteer (Unpaid)

About Mentor A Promise

Mentor A Promise (MAP) is a nonprofit organization dedicated to supporting children and youth ages 5–18 experiencing housing instability in New York City. Through mentorship, academic enrichment, social-emotional learning, literacy development, and creative expression, MAP fosters safe, consistent, and empowering spaces where young people can thrive.

MAP Roots, our in-person program, is the heart of our work in schools, shelters, and community centers. It provides students with direct access to mentors, literacy support, enrichment activities, and safe spaces for growth. By connecting young people with consistent guidance and opportunities, MAP Roots strengthens their foundation—helping them build confidence, resilience, and pathways toward long-term success.

Role Overview

We are seeking a committed and dynamic leader to serve as MAP Roots Team Lead. In this role, you will work closely with MAP’s executive team to oversee daily operations, coordinate in-person activities, and support the mentors and volunteers who bring MAP’s mission to life in schools and shelters across New York City.

The Deputy Director will play a central role in ensuring MAP Roots runs smoothly, effectively, and in alignment with our values of equity, access, and opportunity. This role is best suited for someone who thrives in community-based settings, brings strong organizational skills, and has the compassion and adaptability to engage directly with students, families, and mentors.

Key Responsibilities

• Partner with the Program Director to refine and implement strategic goals for MAP Roots

• Oversee day-to-day logistics, scheduling, and on-site program coordination

• Supervise and support mentors, volunteers, and program staff working in schools and shelters

• Ensure program delivery is consistent, culturally responsive, and student-centered

• Develop systems to track student engagement and program outcomes

• Build relationships with school administrators, shelter staff, families, and community partners

• Identify opportunities to expand in-person programming and deepen impact

• Represent MAP Roots in community meetings, events, and external collaborations

• Provide regular updates and reports to the Program Director and executive leadership

• Check and respond to emails daily; ensure all responses are provided within 48 hours

• Take responsibility for performance improvement, including identifying challenges and implementing solutions for program and team growth

Qualifications

• Background in education, youth development, social services, or nonprofit program management

• Proven experience managing or supervising staff and volunteers in community-based settings

• Strong organizational and leadership skills with the ability to manage multiple priorities

• Knowledge of NYC schools, shelters, or social-service networks a significant asset

• Excellent communication and cultural competency skills, with the ability to engage diverse communities

• Commitment to equity, inclusion, and supporting children and families experiencing housing instability

Commitment

• Volunteer leadership role requiring approximately 5–10 hours per week

• Minimum 6-month commitment preferred

• In-person role based in New York City, with activities across schools and community sites

What You Will Gain

• Leadership experience in a mission-driven nonprofit program

• The opportunity to help shape and expand a vital in-person education and mentorship model

• Collaboration with a dedicated team of mentors, educators, and community leaders

• Professional growth through mentorship, references, and leadership development

• The chance to create a direct and lasting impact in the lives of children and youth in shelters and schools