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DW

Manager, Youth Activities (Trip Interview)

Disney Worldwide Services
Location not stated
Manager or above
9 months ago
  • CPR
9 months ago
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Not enough detail in this posting to match

Job Description

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As the Manager of Youth Activities, you will provide leadership to the Youth Activities team onboard. You will oversee the daily operation of Youth Activities, the programs and the products for infants and children ages 6 months through 17 years old, while providing guidance and development for all direct reports.

You will report to the Cruise Director
Level: Senior Officer

Responsibilities

  • Communicate with Cruise Director and shore side Entertainment Operations Team regarding consistency of operation between ships, show quality, Crew scheduling, team performance
  • Partner with shore side Entertainment Operations Team, Recruiting and Scheduling regarding returning Crew and future openings
  • Manage performance and show-related issues, including procedures and show quality
  • Manage onboard Youth Activities operational budget
  • Oversee on-the-job training plan, ensuring a solid curriculum is in place
  • Monitor integrity and standards of conduct within department
  • Evaluate Guest feedback; address Guest concerns and suggestions; lead team to handle all Guest recovery situations
  • Identify opportunities to take Youth Activities to a new level; work with ship/shore teams to improve on programs for infants, toddlers, children, and teens
  • Partner with Marketing/Promotions and onboard departments to implement special events
  • Follow United States Public Health (USPH) policies while ensuring Crew are trained and policies managed
  • Provide leadership for all direct reports

Basic Qualifications

  • Minimum five years previous leadership experience in a related field; experience leading and motivating a team
  • Minimum four years in a recreational/leisure programming operation
  • Experience in camp and/or recreational setting
  • College degree or related schooling associated with recreation, education, entertainment, or related field of study
  • Organize and prioritize team goals
  • Sense for business with ability to manage budgets
  • Receptive to CPR and other related safety training while employed with Disney Cruise Line

Additional Information

This is a SHIPBOARD  role.

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long-term Disability, Life Insurance and Retirement Savings Plan Option.

You must:

  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
  • Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
  • Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
  • If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Complete a pre-employment medical
  • Obtain a criminal background check
  • Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

  • Segment: Disney Parks, Experiences and Products
  • Business: Disney Cruise Line
  • Category: Sports and Recreation
  • Job Type: Full Time

Manager, Youth Activities (Trip Interview) · Disney Worldwide Services

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