Manager, Social Innovation Network

Calling all Dreamers, Leaders, Social Innovators, Change-Seekers!! United Way of Metropolitan Dallas is a community-based social change organization that puts opportunity in the hands of all North Texans in Collin, Dallas, southern Denton, and Rockwall Counties. United Way partners with hundreds of corporations, philanthropic organizations, educational institutions, nonprofit service providers, city and state government entities and representatives, advocates, and community leaders to improve education, income, and health – the building blocks of opportunity. United Way leverages resources and networks to bring the best people, ideas, and projects together to create lasting change. Together, we believe we can build a future in which all North Texans, regardless of zip code, have the opportunity and access to achieve their full potential.

The Position:

Reporting to the Vice President, Innovation & Design, the Manager, Social Innovation Network position serves as a key member of the Social Innovation team. This position will steward and grow the community surrounding United Way’s social innovation work, with primary responsibility for engaging alumni, mentors, advisors, and skilled volunteers. The role builds strong relationships, creates meaningful ways for people to stay involved, and manages the systems and touchpoints that keep the network connected and active.

Key Responsibilities:

Alumni & Community Engagement

• Build and maintain strong, ongoing relationships with Social Innovation alumni.

• Stay informed about alumni progress, needs, milestones, and opportunities for connection or support.

• Design and coordinate year-round engagement opportunities that provide value to alumni and strengthen connections across the network.

• Identify and cultivate emerging social innovators who may be relevant to United Way’s programs and community.

• Maintain accurate and current relationship records and engagement history.

Mentor, Advisor & Volunteer Management

• Recruit, onboard, engage, and retain Accelerator mentors and other skilled volunteers.

• Maintain a strong pipeline of prospective mentors and volunteers to replace normal attrition and support program growth.

• Develop and manage additional ways for volunteers to contribute, including advisor roles, pro bono support, office hours, and other skills-based opportunities.

• Coordinate volunteer matching, communications, recognition, and ongoing engagement.

• Work closely with program staff to ensure volunteers have a clear, high-quality experience and understand how their contributions support founders.

Network Experiences & Events

• Plan and execute selected alumni, mentor, volunteer, and broader network gatherings.

• Serve as the primary support person to the VP of Innovation & Design for the Innovation Showcase, coordinating key planning and execution activities.

• Use events and experiences to strengthen relationships, create connections, and increase ongoing participation in the network.

Annual Portfolio Reporting

• Manage the annual process for collecting standardized updates from portfolio ventures and alumni.

• Coordinate outreach, follow-up, data collection, and recordkeeping to ensure reporting is complete and timely.

• Maintain clean and current portfolio records and prepare collected information for leadership review and analysis.

• Continually improve the reporting process to make participation straightforward for alumni and useful to United Way.

Role Profile

• Strong relationship builder with excellent interpersonal and hospitality instincts.

• Comfortable cultivating communities and maintaining relationships over time, not simply producing events.

• Highly organized operator who follows through, closes loops, and manages multiple moving pieces reliably.

• Experience recruiting, coordinating, or managing volunteers is strongly preferred.

• Strong project-management and event-management capabilities.

Qualifications

To perform the job successfully, competitive applicants should demonstrate the following:

• Mission-Focused:Create real social change that leads to improving lives in our community.

• Relationship-Oriented: Communicate effectively to develop, grow and sustain productive relationships. Know how to capture, record, and interpret relevant information to forge partnerships, collaborate, cultivate, grow, sustain, and strengthen relationships.

•Results-Driven: Dedicated to shared and measurable goals; creating, resourcing, scaling, and leveraging strategies and innovations for broad impact.

• Stewardship: Must be transparent and meet the highest ethical standards on behalf of donors and align with organizational goals.

• Value a Culture of Collaboration, Inclusion, and Engagement: Committed to participating in cross-functional organization activities that contribute to UWMD’s goal of building and sustaining a high-performance organization and advancing a culture of collaboration and inclusiveness across the organization.

Qualifications:

EDUCATION: JOB REQUIREMENTS EDUCATION:

• Bachelor’s degree in nonprofit management, business, communications, public administration, community development, or a related field preferred; equivalent relevant professional experience may substitute for formal education.

• Additional training or education in volunteer management, community engagement, project management, or social innovation is a plus. 3

Qualifications (cont)

EXPERIENCE:

• Minimum of 5 years of relevant professional experience, including experience in community engagement, relationship management, program coordination, volunteer management, or a related field.

• At least2–3 years of experience independently managing programs, projects, events, or stakeholder relationships strongly preferred.

• Demonstrated experience recruiting, engaging, coordinating, or retaining volunteers, mentors, advisors, or other external stakeholders preferred.

• Experience planning and executing events, convenings, or other community engagement activities preferred.

• Experience maintaining CRM records, managing recurring data-collection or reporting processes, and using information to support effective relationship management preferred.

• Background in nonprofit organizations, philanthropy, entrepreneurship, social enterprise, innovation, or community impact is a plus, but not required.

• Direct staff-management experience is not required; demonstrated ability to lead projects and coordinate work across multiple stakeholders is preferred.

Inspired to be a part of the change? We invite you to apply: Careers - United Way of Metropolitan Dallas (unitedwaydallas.org) 

United Way of Metropolitan Dallas offers:

Medical, Dental, Vision, 403b retirement savings plans, Life & AD&D, LTD, PTO, Parental Leave

Join the Live United team to be part of the change. Apply Today!