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Manager, Revenue Cycle
LanceSoft Inc
- 🇺🇸 United States
- On-site
- Manager or above
- 22 hours ago
- Oracle
- SAP
- ERP
- Excel
- Pivot Tables
- VLOOKUP
- Microsoft Office Applications
- Outlook
22 hours ago
Duration:Â Â Â Â Â Â Â Â Â 06+ Months Contract
Pay Rate:Â Â Â Â Â Â Â Â $45 - $49/hrs. on W2 (Inclusive of all)
Location:Â Â Â Â Â Â Â Â Â Los Angeles, CA
Schedule:Â Â Â Â Â Â Â Onsite
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Job Descriptions:
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Responsibilities:Â
- Manage accounts receivable and collection activities for assigned customer portfolios, including proactive customer outreach via email, phone, and other communication channels such as Zoom.
- Monitor customer aging reports and proactively identify, escalate, and resolve balances.
- Research and resolve customer inquiries regarding billing, payments, and account balances; coordinate timely resolution with appropriate stakeholders.
- Analyze customer payment trends and collection performance to identify potential risks and collection opportunities.
- Upload invoices and supporting documentation into customer-specific billing and procurement systems.
- Attend and actively participate in relevant meetings with internal personnel and stakeholders.
- Monitor aging reports and proactively escalate past due accounts to management.
- Work closely with the Director, Revenue Cycle on CBS-related duties and priorities.
- Build and maintain strong relationships with global customers and internal stakeholders, including Sales, Legal, Finance, Operations, and Revenue Cycle teams.
- Collaborate with Sales and Legal teams to resolve customer disputes, contractual issues, and collection challenges.
- Prepare monthly cash forecasts for assigned accounts and provide variance analysis and commentary to management.
- Provide comments, analysis, and updates within monthly and weekly collection reporting packages.
- Assist with the preparation, maintenance, and distribution of Revenue Cycle reporting for management and business stakeholders.
- Participate in weekly cash calls and collection review meetings with teams located in Los Angeles, Budapest, Amsterdam, and other global locations.
- Prepare ad hoc analyses, reports, and other requests as needed by the supervisor and Revenue Cycle senior management.
- Identify process improvement opportunities that enhance efficiency, strengthen internal controls, and improve customer experience.
- Support with month-end closing activities to ensure compliance with internal controls, policies, and procedures.
- Perform credit checks, analyze financial statements, and provide recommendations to mitigate potential credit and collection risks.
- Perform other duties and responsibilities consistent with the position as assigned.
Qualifications / Experience:
- Minimum 2/3 years of relevant experience
- Experience with forecasting, financial reporting, and working capital management.
- Experience with Oracle, SAP, or other enterprise ERP systems.
- Excellent verbal and written communication skills in English.
- Ability to work independently while managing multiple priorities and deadlines.
- Strong attention to detail and ability to analyze complex financial and operational data.
- Ability to adapt quickly in a fast-paced and evolving business environment while meeting deadlines.
- Strong Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, data analysis, reporting, and reconciliation.
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
Preferred:
- College degree in Accounting, Finance, Economics, Business Administration, or a related field preferred.
- Prior collections, accounts receivable, revenue cycle, or accounting experience.
- Experience within the media, entertainment, licensing, content distribution, or broadcast industry.
- Spanish or additional language proficiency preferred.
Skills/ abilities:
- Strong interpersonal skills and the ability to work closely and effectively with people at all levels of the organization.
- Excellent written, verbal, and presentation communication skills.
- Ability to conduct account analysis, identify issues, and drive timely resolution.
- Ability to manage multiple priorities and adapt to changing business needs.
- Strong organizational, reporting, and time-management skills.
- Ability to work effectively with geographically dispersed teams and across different time zones.
- Demonstrated ability to identify opportunities for process improvements and operational efficiencies.
Manager, Revenue Cycle · LanceSoft Inc