Manager, Program Management (People Analytics)

Position Summary...

What you'll do...

The Manager, Program Management (People Analytics) leads the development and execution of approaches to manage and optimize business operations within the People Analytics domain. This involves utilizing advanced analytical tools and techniques to collect, organize, validate, and interpret data, identifying trends and anomalies to uncover opportunities for improvement. The role partners with business owners to translate complex People and business needs into data and analytics requirements, solution designs, and actionable delivery plans, and conducts ad-hoc analysis and deep dives to address immediate concerns or support strategic initiatives. 

In addition to data analysis, the role establishes key performance indicators (KPIs) and develops dashboards to monitor operational processes, generate comprehensive reports, and create data visualizations that effectively communicate findings. The Manager provides insights and recommendations to stakeholders to drive operational efficiencies, optimize workflows, and enhance business outcomes. The role also partners across People, People Services and Technology to support the quality and reliability of People data used for analytics and reporting, address data-quality and data-flow issues, and reduce manual processes through automation and standardized solutions. 

The Manager leads assigned People Analytics and data-solution requests through the intake-to-delivery lifecycle, assessing requirements, priorities, dependencies, and implementation considerations and coordinating solution design, testing, and delivery across business and technology partners. The role may also support forecasting and predictive analytics to anticipate potential challenges or opportunities, assess capacity requirements, and analyze resource allocation. It fosters strong relationships with internal and external stakeholders, supports integration of technology requirements and enhancements, identifies test-and-learn opportunities, manages vendor relationships as applicable, and stays abreast of emerging data, analytics, AI, automation, and industry capabilities. 

Qualifications 

• Bachelor's degree in Computer Science, Information Technology, Technology Management, or a related field, or equivalent relevant experience. 

• Strong knowledge of People Analytics and People Data is preferred, including experience working with complex HR datasets, data structures, metrics, and reporting to support analytics and business decision-making. 

• Strong stakeholder management skills with demonstrated ability to build cross-functional partnerships, influence decisions, and align stakeholders on outcomes. 

• Must have experience and knowledge creating reports in SSRS (SQL Server Reporting Services). 

• Must have experience with SSIS (SQL Server Integration Services). 

• Strong knowledge of SQL, SQL Server, and Google BigQuery. 

• Strong knowledge of BI tools such as Power BI, Tableau, or other BI tools is an asset. 

• Demonstrated experience leveraging AI, automation, and digital technologies to improve data solutions, business processes, and operational efficiency. 

• Experience translating business requirements into data and analytics solutions, including requirements gathering, solution design, testing, and implementation planning. 

• Knowledge of data quality, data integration, ETL, and automation concepts, with experience partnering across business and technology teams to improve the reliability and scalability of data solutions. 

• Minimum 5 years of relevant experience. 

Leadership Expectations 

Respect the Individual 

• Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associates feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work. 

• Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments. 

• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work. 

Acts with Integrity 

• Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving). 

• Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values. 

• Is consistently humble, self-aware, honest, and transparent. 

Serve our Customers 

• Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers. 

• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. 

Strive for Excellence 

• Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks. 

• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working. 

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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