Manager, People Operations

Celebrate Life, Elevated: the Southworth Way

The Company: Welcome to Southworth. We own and operate a growing portfolio of premier private clubs and communities, each offering inspired environments and locations that foster connection: to family, friends, activities, and experiences. We are proud of our “family company” roots which shape our culture of care. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

Whether in the heart of house or on “stage”, our dedicated team members elevate the experience for our members, residents, guests, and fellow team members. By providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun, we encourage our team members to be and belong at Southworth!

The Benefits: We understand everyone has a unique set of needs: we want to support you as best we can so you can be your best self with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, paid time off, and more.

Grow with us! The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us! At Southworth, we are working to redefine what it means to be a private club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.

About The Abaco Club: The Abaco Club is a paradise for the soul. It is an unassuming haven crafted in the pursuit of connection, happiness and belonging. Here, members unwind in barefoot luxury in island-inspired homes, golfers take on the #1 golf course in The Bahamas, and generations come together on 2 miles of uninterrupted white sands on one of the most pristine beaches on Earth.

Working at The Abaco Club means being part of a vibrant community that values your knowledge and offers opportunities for professional growth and development. Here, you can turn your passion for hospitality into a rewarding career while enjoying the stunning scenery of this beautiful place. Become a part of our team and help us show what makes the Abaco Club truly extraordinary.

The Opportunity: The Manager, People Operations plays a pivotal role in assisting with the daily operations of the club's People Operations department. This position will work closely with the Director, People Operations to ensure that strategies, practices, and programs align with the club's mission and vision while fostering a positive and engaging work environment for all team members. The Manager, People Operations will lead initiatives across talent acquisition, team member development, performance management, compensation and benefits, and compliance, ensuring that all team members thrive in their roles.

Duties and Functions:

• People Operations Strategy and Planning:
  • Support the Director of People Operations in developing and

implementing People Operations strategies that align with the country club's mission and vision.

• • Collaborate with senior management to identify People Operations needs, priorities, and objectives that support the club's business goals.
  • Participate in People Operations projects and initiatives as needed.
• Talent Acquisition and Recruitment:
  • Work closely with the Southworth Corporate Talent Acquisition

Manager to ensure club recruitment policies and strategies align with company policies.

• • Assist with the recruitment and selection process, ensuring the club attracts top talent to meet its diverse staffing needs.
  • Collaborate with People Operations leaders to develop recruitment strategies, including the use of job boards, social media, and professional networks.
  • Coordinate interviews, evaluate candidates, and make hiring recommendations.
• Team Member Development and Training:
  • Work closely with the Southworth Corporate Operations Training

Manager to ensure club training policies and strategies align with company policies.

• • Collaborate with key leaders to develop and implement training and development programs that enhance team member skills and performance.
  • Provide coaching and mentoring to managers and team members to foster a culture of continuous learning and development.

• • Identify and support high-potential team members for leadership development programs.
• Performance Management:
  • Conduct performance evaluations, providing feedback and guidance

for team member growth and improvement.

• Team Member Relations and Engagement:
  • Foster positive team member relations and a supportive work

environment.

• • Assist in addressing team member concerns and grievances, ensuring timely and fair resolution.
  • Help plan and organize team member engagement initiatives and activities to promote a strong, cohesive team culture.
• Compensation and Benefits:
  • Assist with the administration of team member compensation and

benefits programs.

• • Assist with updating benefits portals and communicating changes effectively to team members.
• Compliance and Administration:
  • Ensure compliance with all employment laws, regulations, and

company policies.

• • Assist with audits to ensure People Operations practices are in line with industry standards.
  • Maintain accurate and confidential team member records.
  • Ensure that all new team members are issued contracts in a timely

manner.

Qualifications & Standards:

• Bachelor’s degree in Human Resources, Business Administration, or a

related field.

• Minimum of 3 years of experience in People Operations, HR, or a similar role, preferably in a hospitality or country club setting.
• Strong knowledge of labor laws, team member relations, compensation, and benefits administration.
• Excellent communication and interpersonal skills with the ability to build relationships at all levels.
• Proven ability to develop and implement training and performance management programs.

• Strong problem-solving skills and the ability to handle sensitive and confidential information.
• Ability to work independently and as part of a collaborative team.
• Proficiency in HRIS systems and Microsoft Office Suite.

We are committed to fostering a positive and supportive work environment for all team members. As our Manager, People Operations, you will be an integral part of creating a thriving, engaged team that works together to deliver exceptional service to our members and guests. If you are passionate about helping others grow and thrive in their careers, we encourage you to apply and be a part of our dynamic team.

Apply today to start your new career, the Southworth Way

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.