Manager, Modernization Processes

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Would you like to play a key role in improving the efficiency and supporting the growth of Konecranes’ global modernization business? Are you inspired about designing, developing, and continuously improving processes and shaping the future for ways of working?

We are looking for aManager, Modernization Processes to join our BU Service Quality team and further strengthen the development of end-to-end processes for our project-based service business. The team works closely with Product Line Modernizations to support business growth and operational efficiency and is responsible for the processes and systems of the Product Line.

The role can be based flexibly at any Konecranes location, ideally within a European time zone.

Key Responsibilities:

• Own end-to-end global processes for project-based services, including the following key responsibilities:
  • Develop and deploy global modernization processes, procedures, guidelines, and systems
  • Create new process documentation and training materials, and maintain existing materials
  • Manage system and reporting development requirements related to your process area
  • Coordinate and provide system, process, and reporting training and support for business users
  • Collaborate with local process owners and other stakeholders to review processes and ensure alignment and end-to-end optimization
  • Monitor and improve process performance and compliance in cooperation with Regional and Global Modernization teams
• Act as the Project Management Excellence champion for Industrial Service
  • Drive excellence in project management practices across the organization, including project management skills, processes, communication practices, risk and opportunity management, change management, and daily management routines

Requirements

• 5+ years of experience in process ownership, process development, or a similar business development role
• Strong project management experience
• Experience in change management and influencing stakeholders in a matrix organization
• Experience in leading system development and implementation
• Excellent verbal and written communication skills, with the ability to communicate with the industrial business stakeholders and understand the operating environment to be able simplify complex topics. 
• Fluency in English; other languages are considered an advantage
• Enthusiasm to apply new tools, such as AI, in process development
• Experience in an industrial, engineering or modernization business is highly valued. Candidates from other sectors may also be considered if they have strong evidence of owning and developing large-scale global processes.
• Experience in SAP or similar ERP system. Other systems, like Siebel and Teamcenter are considered an advantage
• Lean Six Sigma Green Belt certification, or higher, is considered an advantage
• Project Management Professional (PMP) certification is considered an advantage
   

Success in this role calls for the ability to work effectively in a multicultural environment and collaborate smoothly with remote teams. The role requires a proactive and pragmatic way of working, a strong sense of ownership, a process-oriented mindset, and good attention to detail. Strong analytical and problem-solving skills are also essential for performing successfully in this position.

Why join us?

In this role, you will have the opportunity to make a concrete impact on the way our global modernization business works. You will be part of a collaborative international environment where process development, continuous improvement, and cross-functional cooperation are at the core of everyday work. This is a great opportunity for someone who enjoys connecting business needs with practical solutions, driving change, and building ways of working that support both operational efficiency and sustainable growth.

Interested?

To apply, please submit your CV, application, and salary expectation via the Apply link below no later than25 October 2026.

As part of your application, we’d appreciate to hear more in detail about: 

• What aspects of your background and expertise make you a good match for this position? (short summary)
• What kind of experience you have with process ownership and process development projects? Give an example of a development project you have lead. 

For further information about the role, please contact Henri Luotonen, Director, Industrial Service Quality & QM Processes, at henri.luotonen@konecranes.com.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.