Manager, Hub - IP Coordinator

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

The Manager, Hub - IP Coordinator provides operational and administrative support to the IP team, coordinating and tracking IP projects and IP-specific work, supporting IP data quality and management, and providing financial administration and reporting.

The role has a particular focus on trade mark and patent processes and involves regular liaison with IP professional colleagues, external counsel and internal stakeholders

Key Responsibilities:

• Provide coordination and administrative support to the IP team across IP projects and ongoing activities, including tracking IP projects and IP-specific work, liaising with IP professional colleagues and external counsel, supporting IP data quality and reporting, and providing domain name support.
• Manage the Anaqua (IP Database) support mailbox, respond to queries from external counsel and suggest potential resolutions; undertake data cleansing, record reviews, reporting and analysis.
• Produce information and reports from Anaqua for the IP team and other internal teams, maintain guidance for external counsel on database inputs, and conduct detailed reviews of conflicts, trade mark records, designs, organisations, contacts and application records to improve data accuracy.
• Regularly monitor and update conflict watch lists using Corsearch.
• Support external counsel onboarding and consolidation, including associated Third Party Risk Management processes, MSAs, matter numbers and Ascent requirements; maintain relevant Anaqua external counsel records and external counsel guidance, liaise with counsel teams, and oversee quality checks.
• Provide coordination and administrative support for IP matters, finance codes and invoices, including obtaining and organising Ascent and other Finance codes, providing relevant information to external counsel, budget reporting, matter number administration, and first-pass review of IP invoices before attorney review.
• Collaborate with Legal Operations and relevant colleagues on invoices, onboarding, queries, issues, reporting and KPI tracking.
• Manage Intellectual Property Office deposit accounts used to pay for new trade mark and patent applications, including monitoring account levels and balances, working with Finance to replenish accounts and funds, and notifying key stakeholders of balances.
• Provide coordination and administrative support for specific trade mark activities and coordination support for the ANDA Paragraph IV process.
• Monitor the relevant inbox, triage incoming communications, and forward communications to the appropriate stakeholders in a timely manner.
• Support document and knowledge management by managing electronic and hard-copy documents, the IP Teams site and IP intranet, and supporting IP update reports.

Qualifications & Skills:

Essential:

• Graduate degree in any discipline is mandatory (law degree preferred).
• IP-relevant certifications (e.g., in intellectual property law, paralegal studies) are advantageous.
• 6-8 years of experience in intellectual property operations or administration is valued, particularly exposure to trademark and patent processes.
• Experience working with IP professional colleagues, external counsel, Finance, Legal and IP Operations, and other internal stakeholders is relevant to the role.

Preferred:

• Strong attention to detail and organisational capability.
• Effective stakeholder coordination and communication skills.
• Ability to manage operational activities, queries and competing administrative priorities in a timely manner.
• Collaborative approach when working with IP colleagues, external counsel, Finance, Legal Operations and other internal stakeholders.

Technical Skills:

• Data management and reporting skills.
• Financial administration skills.
• Strong administrative and coordination skills.
• Experience with Anaqua or comparable IP database activities, including data cleansing, record review and reporting.
• Experience supporting external counsel administration and associated processes, including matter numbers, Ascent requirements and invoice coordination.
• Familiarity with Corsearch, domain name support, and IP document and knowledge management is relevant to the role.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.