Manager Entertainment Technical I

Job Description

Responsibilities

• Responsible for the administration of Technical Department, including Entertainment Maintenance Program
• Provide leadership to technical staff regarding set-up, operation, maintenance and troubleshooting of show equipment and procedures
• Preparation and communication of technical schedules, rehearsals, events and department meetings
• Create and process work orders, purchase requisitions, equipment inventories, show documentation, maintenance logs, technical documentation, crew member files, and all related paperwork
• Maintain show integrity, standards of conduct, and quality levels as determined by DCL Entertainment
• Maintain effective communication with Cast and Disney Cruise Line land-based Management Team
• Schedule all support for Programming/Special events technical needs
• Establish and maintain good relationship and two-way communication with all related departments
• Partner with Marketing/Promotions in planning and execution of promotional activities and Special Events/Conventions
• Facility maintenance, with regard to all technical systems, cueing, music/video library and product stock levels
• Oversee and ensure smooth operation of band load in/out, sound and light checks and all show performances
• Ensure adherence to all safety procedures and tracking of technicians’ certifications, safety training, and HR required classes
• Follow and ensure all DCL safety standards and procedures
• Solicit feedback from direct reports through one on one interaction
• Facilitate department meetings
• Provide leadership for all direct reports; Responsibilities include, but are not limited to: 
  • Managing personnel files
  • Conducting performance reviews, including discipline as needed
  • Ensuring MLC compliance
  • Monitoring SuperSTAR, while making necessary corrections
  • Onboard training, new hire and ongoing 
  • Succession planning 
  • Crew recognition and communication 

Basic Qualifications

• Minimum five years experience in a technical role within a theatrical operation
• Broad knowledge of Theatrical Scenic, Audio, Lighting, Lasers, Video, Show Control, Rigging and Effects Technology
• Strong computer programming and operation
• Ability to delegate authority and responsibility
• Exceptionally well-organized, team oriented, and able to function well under pressure
• Demonstrated strong oral and written communication, planning capability, and exceptional leadership skills
• Possess strong problem solving and coordinating abilities
• Understand job role of Entertainment Creative Management including show directors, project managers, choreographers, designers, etc.

Additional Information

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel 
• Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan 
• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control 
• If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations 

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) 
• Complete a pre-employment medical 
• Obtain a criminal background check 
• Bring approved work shoes 

• Segment: Disney Parks, Experiences and Products
• Business: Disney Cruise Line
• Category: Stage Productions
• Job Type: Full Time