MM
Manager, Disaster Recovery & Major Incident Response
Mitchell Martin
🇺🇸 United States
Hybrid
Manager or above
1 month ago
$128,500 – $173,750 / year
- Disaster Recovery
- Incident Response
- Incident Management
- ITIL
- NIST
1 month ago
Location: New York, NY
Employment Type: Full Time (Hybrid)
Compensation:
Pay Range: $128,500-$173,750 Per Year
Job Summary:
• Join our team in a dynamic role responsible for overseeing disaster recovery and major incident response operations.
• Based in New York City, this full-time position involves coordinating IT service restoration and ensuring business continuity.
• The role requires expertise in generic technology management and strong leadership skills.
Key Responsibilities:
• Coordinate disaster recovery and major incident management efforts, ensuring effective communication and task assignment.
• Lead cross-functional teams during incidents, managing recovery actions and overseeing communications.
• Maintain readiness by validating playbooks and ensuring operational continuity during incidents.
• Oversee disaster recovery plan execution and ensure compliance with standards and policies.
• Conduct post-incident reviews and recommend improvements for operational resilience.
Qualifications:
• 8 years of experience in IT operations or incident management roles.
• Proven leadership in major incident response and disaster recovery.
• Strong understanding of recovery strategies and business continuity concepts.
• Effective communication skills with executive presence.
• Availability for afterhours, weekend, and holiday incident management.
Core Technologies:
• ITIL | ISO 22301 | NIST | Generic Technology Name
Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy herehttps://www.mitchellmartin.com/privacy-policy
Benefits:
Learn more about our benefits offerings herehttps://www.mitchellmartin.com/careers/benefits-perks
Onboarding Expectations:
Learn more about our Onboarding Process herehttps://youtu.be/rjV_NFYjyY4
EEO Statement:
Learn more about our EEO policy herehttps://www.mitchellmartin.com/eoe-statement
#LI-MI1
Manager, Disaster Recovery & Major Incident Response · Mitchell Martin