Manager, Business Engagement

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

The Business Engagement team at HS Financial Technologies is seeking experienced professionals from NAV or Middle Office functions to support the testing, deployment, and validation of our business-critical applications. This manager-level position plays a key role in ensuring the successful delivery of high-quality solutions through strategic testing oversight and close partnership with development and business stakeholders.

The successful candidate will help shape, enhance and establish testing frameworks, processes, and controls, ensuring applications meet defined business requirements, company quality standards, and operational expectations.

Key responsibilities include leading and performing User Acceptance Testing (UAT), Client-Specific Quality Assurance (QA), and driving initiatives that improve efficiency and effectiveness across NAV and Middle Office operations. Previous experience in the software development lifecycle is not required; however, an interest in testing methodologies, automation, and continuous process improvement is essential.

Key Accountabilities of the Role

Note: Responsibilities may evolve based on client structure and business needs.

• Provide business oversight and validation of product enhancements, leveraging NAV and Middle Office expertise to evaluate expected and unexpected outcomes against the requirements and expectations of internal users and clients.
• Champion application quality and testing standards across global teams, partnering with stakeholders in New York, Sofia, Cork, and Dublin.
• Collaborate with Product Development and Client Services teams to define testing strategies and ensure they effectively support key client deliverables as well as customised solutions.
• Establish and maintain acceptance criteria, testing frameworks, and validation processes for both standard and client-specific workflows.
• Perform release validation activities, ensuring defects and risks are appropriately identified, prioritized, and managed, while coordinating findings with the relevant product owners.
• Promote the adoption of automation and continuous improvement practices to increase testing efficiency and coverage.
• Facilitate business sign-off for releases and contribute to the rollout, adoption, and deprecation planning of new technologies, workflows, and processes.
• Lead the definition, execution, and review of test scenarios for new functionality in collaboration with Product and Business teams.
• Serve as a trusted SME and escalation point for business process, operational, and testing-related matters.
• Identify and drive opportunities to improve operational effectiveness, data quality, and client service delivery.

Pre-requisite knowledge, skills and experience

Required Experience & Skills:

• 5+ years of experience in a NAV or Middle Office role.
• Degree in Accounting, Finance, Business, or Computer Science.
• Strong systems, product and process knowledge
• Strong analytical and problem-solving skills.
• Reliable, Dependable, Approachable & Committed
• Excellent verbal and written communication in English.
• Comfortable working independently and in a team environment.
• High attention to detail and a proactive approach to issue resolution.
• Strong interpersonal skills and a collaborative mindset.
• Demonstrated leadership and ownership of tasks.
• Ability to manage multiple projects simultaneously.

Desirable:

• IT literacy with a familiarity of automation tools or testing frameworks.
• Experience working in a cross-functional, global environment.

Why Join the Business Engagement team?

HSFT’s Business Engagement team value innovation, collaboration, and continuous improvement. You’ll be part of a team that’s involved in shaping the future of HSFT’s technology, with opportunities to grow, lead, and make a real impact.

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work. 

• Full private medical insurance 
• Permanent health insurance/income protection as well as Life insurance 
• Defined contribution pension scheme with competitive employer contributions 
• Employee Assistance Programme available to you and your immediate family 
• Competitive annual holiday entitlement 
• Annual professional membership fee reimbursement 
• Club/gym subsidy 
• Discretionary annual bonus scheme 
• Employee Referral Program 
• Remote/hybrid working opportunities, or from the office 
• Tuition support for professional qualification exams that are relevant to your role including paid study and exam leave 
• Sports and Social Club