Manager, Building Operations

Job Posting

Halifax Regional Municipality (HRM) is inviting applications for one (1) Term (up to two years), Full-time Manager, Building Operations with Facility Maintenance & Operation a division of Property, Fleet & Environment. 

Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.

The Manager, Building Operations is accountable for the delivery of high-quality operations and maintenance services across all Halifax Regional Municipality facilities. The role ensures customer requirements are met and, in collaboration with other Business Units, that established service standards are consistently achieved or exceeded. The Manager develops and implements proactive strategies to maintain facilities in a safe, efficient, and cost-effective manner.

The position provides leadership to three non-union supervisors and approximately 45 indirect staff and oversees an operating budget of approximately $10 million. The Manager is also responsible for the planning and oversight of the Preventive Maintenance Program supporting a municipal portfolio of over 240 buildings.

Should this position become permanent through the business planning process, the successful candidate may be offered the permanent position without a further job competition process, provided the incumbent has met the required performance expectations for the position.

DUTIES AND RESPONSIBILITIES: 

• Manages the preventive and demand maintenance of over 240 buildings in the Halifax Regional Municipality’s portfolio.
• Promotes a ‘customer service’ culture in all areas of Facility Management and implementation of a continuous quality-improvement program for all staff.
• Seeks the input of customers to continuously refine service delivery standards and ensure customer satisfaction.
• Acts as technical expert on buildings and systems components.
• Manage the team including employee and contractor deployment. Experience in a mix-use, wide-spread asset environment.
• Ensures work order requests are completed in a timely and efficient manner that meets the expectations of customers. Prioritizes work and responds to clients' needs in a professional manner.
• Determines maintenance requirements using Cityworks and basic tools to organize, track and implement maintenance operations.
• Assists in the development of alternative delivery service strategies that enhance service levels and/or reduce expenditure.
• Initiates and implements best operations and maintenance practices and standards to maintain high-quality building environments.
• Manages specific projects such as HVAC replacements and/or upgrades, preventative maintenance projects, roofing projects and energy efficiency projects.
• Responsible for budget signing authority up to $15,000 and authority to award contracts in that amount.
• Demonstrated financial management skills such as developing, implementing and monitoring budgets. Monitors and manages expenditures within the budget using SAP.
• Participates in capital planning and makes informed recommendations for facilities capital projects.
• Assists in the development and preparation of the annual operating and capital budgets.
• Manages human resources through recruitment, hiring, training, performance appraisal, etc.
• Optimizes team performance through positive team building, motivation, guidance, coaching, and performance evaluation. Implement recognition programs to acknowledge achievements.
• Assists with introducing strategies to ensure high morale among employees
• Maintains a healthy and safe workplace through compliance with all applicable codes and legislation, including occupational health and safety, WHMIS, and hazardous substance programs.
• Has a clear understanding of the Collective Agreements including: CUPE, NSGEU and the ATU, and ensures the guidelines of the Collective Agreements are followed.
• Possesses an excellent working knowledge of Collective Bargaining Agreements and processes, including grievance procedures.
• Participates in the Collective Bargaining Process.
• May perform other related duties as assigned.

• Post-secondary degree in Engineering or a suitable combination of training and experience in facilities management.
• Minimum of eight (8) years of broad related experience in Facilities Management working in a multi-trade environment.
• Minimum of eight (8) years of supervisory experience in facilities management.
• Current & valid NS Driver’s license (minimum Class 5)

• Demonstrated ability to effectively lead, manage and supervise multi-disciplinary staff in a results-oriented and predominantly unionized environment. Knowledge of pertinent Collective Agreements within HRM, including agreements with CUPE and NSGEU.
• Excellent skills in planning, organizing and implementing projects.
• Thorough knowledge of facility operations and preventive maintenance practices.
• A high level of computer skills in the use of software applications such as MS 365 (Word, Excel, PowerPoint, SharePoint and Outlook), and asset management applications such as Hansen and Enterprise Asset Management. Expertise working in a multi-trade environment. Working knowledge of HRM relevant software, i.e., Microsoft 365, SAP and Cityworks.
• Expertise and knowledge in the areas of budget planning and monitoring, work order processes, and achievement motivation.
• Expertise and knowledge in areas of Preventive Maintenance Practices, including scheduling and time management.
• Comprehensive knowledge of occupational safety, and environmental regulations and practices.
• Knowledge of pertinent employment legislation.
• ​​​Knowledge of applicable Building Codes.