Manager AML KYC

Team Leadership & Oversight

·Lead and manage the AML/KYC team responsible for investor account opening, periodic refresh, and account maintenance reviews.

·Manage a team of approximately 10–20 AML/KYC analysts and senior analysts, with responsibility for work allocation, capacity planning, quality, performance, and development.

·Allocate work, monitor productivity and quality, and ensure assessments are completed within established service-level timelines.

·Coach and mentor team members, support performance management, and promote a collaborative and compliance-focused culture.

Documentation & Compliance Management

·Oversee the tracking and resolution of pending AML/KYC documentation for investor accounts, fund promoters, and complex legal entities.

·Review escalated files and support the team in identifying appropriate documentary evidence, ownership information, risk factors, and due diligence requirements.

·Ensure documentation is complete, current, appropriately approved, and maintained in accordance with regulatory, internal, and client-specific standards.

Query &StakeholderManagement

·Supervise the resolution of AML/KYC inquiries from clients, investors, fund administrators, and internal stakeholders.

·Ensure responses are timely, accurate, well documented, and aligned with compliance requirements and agreed operating procedures.

·Act as the primary escalation point for operational issues and coordinate with compliance, quality, and client teams to achieve timely resolution.

RegulatoryCompliance & Audit Support

·Ensure team procedures remain aligned with applicable AML/KYC regulations, financial crime prevention policies, internal standards, and client-specific requirements.

·Lead preparation for internal reviews, client reviews, and regulatory or external audits, including collation of evidence and remediation tracking.

·Monitor exceptions, quality findings, and control gaps, and ensure corrective actions are implemented and closed within agreed timeframes.

Reporting &Analysis

·Prepare, review, and maintain accurate AML/KYC operational reports for clients, investors, and internal leadership within required timeframes.

·Monitor volumes, ageing, quality, productivity, and service-level performance, and communicate key risks, trends, and required actions.

Process Excellence & Continuous Improvement

·Drive initiatives to improve workflow efficiency, quality, standardization, and risk management across AML/KYC operations.

·Identify process gaps and recurring issues, perform root-cause analysis, and implement sustainable improvements in coordination with relevant stakeholders.