DL
Major Incident Management - Mumbai
Diverse Lynx India
🇮🇳 India
On-site
2 months ago
- Incident Management
- ITIL
2 months ago
Not enough detail in this posting to match
Role: Major Incident Management
Location:Malad East, Mumbai
Experience: 6-9 Years (B3)
Budget: 17.5 LPA (max)
Job Description:
- ITIL framework knowledge and operational experience in Incident Management & Major Incident Management.
- Additional knowledge of Problem, Change or Release management will be an added advantage
- Worked as Major Incident Coordinator with hands-on experience in chairing MIM Calls
- Managed cross tower incidents and complex problems
- Good understanding of Service Desk Operations, Escalation Management
- Stakeholder Management experience
- Good Communication skills – Verbal and Written
- Willing to work in Shifts (24*7) – rotational shift
Major Incident Management - Mumbai · Diverse Lynx India