Main ED Nurse Supervisor

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do- always. 

Position Details:

Work Shift:

Scheduled Weekly Hours:

Department:

Overview of Position:

ESSENTIAL DUTIES
1.    Supervise and coordinate nursing activities during assigned shifts and acts as a liaison for all staff and providers.
2.    Manage staffing assignments, breaks, and coverage based on patient acuity and volume.
3.    Monitor ED throughput metrics including the following but not limited to arrival to roomed, arrival to provider, LWBS, boarding time, and initiate surge protocols such as ED decompression plan, ED code support, ED code expedite, and ED code yellow as needed.
4.    Forecast bed needs/boarding and coordinate with inpatient units, bed placement, and hospitalist teams to expedite placement through the admission, discharge, and transfer process.
5.    Maintains competency to assess patient conditions and provide direct patient care during high-acuity or surge situations.
6.    Demonstrates knowledge, skills, and abilities related to patient care and normal procedures in the Emergency Department within own scope or practice as demonstrated by completion of annual competencies. 
7.    Support triage accuracy and prioritization of care.
8.    Coach and mentor all nursing staff in collaboration with ED educator and manager.
9.    Assist with onboarding, orientation, and competency validation.
10.    Monitor compliance with ACHC, CMS, ODH, EMTALA, and hospital policies.
11.    Track and improve key indicators including but no limed to falls, medication safety, infection prevention.
12.    Identifies potential problem areas, develops a system for objectively monitoring performance, and creatively seeks solutions to foster quality improvement. 
13.    Monitor and improve core ED metrics and scorecard initiatives
14.    Round on patients and families to address concerns and improve satisfaction with real time follow up.
15.    Collaborate with other departments (lab, imaging, inpatient units) to expedite care.
16.    Optimize staffing and scheduling for assigned shifts; input into self‑scheduling, floating plans, and incentive strategies.  
17.    Steward supplies and equipment; initiate work orders and follow‑up to sustain readiness.
18.    Assist with scheduling, payroll input, and staffing plans.
19.    Contribute to policy development and process improvement initiatives.
20.    Establishes expectations and model behaviors that demonstrate service excellence to staff and focuses on the patient as the primary customer. 
21.    Demonstrates effective human resources management. Responsible for appropriate recruitment, selection and retention of staff, attempting to minimize turnover of productive employees. 
22.    Delegates effectively by establishing clear expectations; maintains accountability with appropriate follow-up mechanisms.
23.    Willingly floats between campuses. 

QUALIFICATIONS
1.    Completion of an accredited nursing program and current Ohio RN Licensure.
2.    BSN or equivalent experience required
3.    Three (3) years clinical experience in assigned or related field.
4.    Current CPR certification or ability to obtain within 30 days of employment.
5.    High degree of skill in interpersonal relations with the ability to deal effectively on a one to one and group basis with physicians, nursing staff, administration, and other hospital departments.
6.    Strong strategic and critical thinking skills with the ability to foster teamwork and process change
7.    Ability to read, write and explain or describe moderately complex information to other hospital staff.
8.    Ability to define problems, collect data, interpret findings, set priorities and carry out established plan.
9.    Attention to detail with ability to manage multiple projects simultaneously.
10.    Ability to communicate well in an oral and written manner, as well as the ability to observe, assess, guide, and evaluate others.
11.    Ability to read, calculate and prepare medication, as well as the ability to observe and analyze any resulting reactions.
12.    Self-motivated and able to complete assigned tasks with minimal direction.
13.    Demonstrates competence in age-specific patient care.
14.    Has or obtains PALS, TNCC, ACLS, BCRA, and ENPC certification within 12 months of hire date, provided the appropriate classes are available/offered within this period. 

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1.    Regularly required to stand, walk, talk, hear, use hands to finger, handle, or feel, and reach with the hands and arms.
2.    The employee is occasionally required to climb, balance, stoop, kneel, crouch or crawl.  
3.    Regularly lift or move up to 10 pounds; frequently lift or move up to 25 pounds; and occasionally lift or move up to 50 pounds.  
4.    Special vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
 

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.