Mail and Package Handler

Overview

Supports daily operations across one or more locations, including copy production and finishing, mailroom operations, receptionist duties, audio-visual support, administrative tasks, billing logs, and reports. Provides operational support to existing customer sites within an assigned geographic territory, assists with new account implementations and start-Client, and covers employee absences and vacations. This is a 3-month temporary assignment starting immediately.

Responsibilities

• Assist with new site implementations and account start-Client.
• Support the Site Manager or Supervisor by suggesting improvements to existing processes and procedures.
• Assist with training new and existing employees.
• Maintain accurate, complete, and up-to-date site procedure guides, forms, logs, reports, and branding materials.
• Collect data for monthly management reports as directed by the Site Manager or Supervisor.
• Order paper, toner, and other supplies as directed.
• Process incoming and outgoing mail and perform mail fulfillment, including sorting, filing, packaging, and shipping materials to multiple locations.
• File and label documents and materials for storage and retrieval.
• Handle shipping and receiving, including moving boxes and equipment.
• Provide courier services for mail and copy jobs, including on-campus and offsite pickups and deliveries.
• Assist with copy center operations and complete copy requests using binding, folders, laminators, and other finishing equipment.
• Perform basic troubleshooting on equipment used within the center.
• Coordinate work assignments to meet deadlines and service requirements.
• Manage all center operations in the absence of the Site Manager or Supervisor.
• Lead the daily huddle when the Site Manager or Supervisor is absent; attend by conference call for single-person sites.
• Perform front desk receptionist duties, audio-visual support, and other administrative tasks as required.
• Receive and process packages, prepare shipments, and deliver packages to designated personnel.
• Assist with setting up events and supporting daily operational requirements.

Requirements

• High school diploma or equivalent and 6–12 months of related work experience.
• Good organizational, communication, and customer service skills.
• Ability to work independently, demonstrate attention to detail, and take initiative.
• Ability to lift 40–50 lbs. and willingness and ability to operate a pallet jack.
• Experience using and troubleshooting mailroom equipment.
• Experience operating shrink-wrap machines, paper cutters, hole drillers, bindery equipment, joggers, tape machines, electric staplers, scales, collators, and related equipment.
• Experience using postage meters and related equipment.
• Ability to perform shipping and receiving, mail processing, copy production, document finishing, and package delivery duties.
• Valid, violation-free driver's license, reliable transportation, and minimum required auto insurance coverage under company policy are required if converted to a permanent role.
• No driving is required during the temporary assignment.
• Business-casual dress code: jeans or slacks with a polo or button-down shirt; shorts are not permitted.
• Free parking is available.