Mail and Package Handler

Job Title: Mail and Package Handler
Location: New York, NY (Onsite)
Duration: 3+Month Contract (temp to perm)
6-day work week (4 hours MON, 8 hours TUES, 8 hours WED/THURS/FRI, 4 hours SAT)

• Support operations across four student mail rooms located within a 10-minute walk of each other.

• Receive, sort, scan, and distribute student mail and packages.

• Work schedule: 6-day work week — 4 hours Monday, 8 hours Tuesday through Friday, and 4 hours Saturday.

• Report to the Site Manager, Site Supervisor, or Assistant Site Manager based on site configuration.

• Work in an office/mailroom environment with normal lighting, ventilation, temperature, and noise levels.

Responsibilities

• Operate high-volume copy machines, duplicating equipment, document scanners, mail processing equipment, and related image-handling software.

• Run high-volume copying, scanning, binding, finishing, and document processing jobs.

• Operate MS Office, email systems, fax machines, calculators, postage meters, and other PC-based equipment.

• Receive and sort incoming student mail and place it into student mailboxes once daily.

• Receive packages from USPS, FedEx, clients, Amazon, and other carriers.

• Scan packages in and out, maintain package records, and hold packages until student pickup.

• Ship and receive products, supplies, and other materials.

• Sort, distribute, and handle incoming and outgoing mail and faxes and apply required postage.

• Distribute office supplies, mail, and fax transmissions to personnel or designated locations.

• Maintain records, management reports, billing logs, inventories, daily meter logs, and service logs.

• Calculate charges for completed jobs and maintain applicable billing information.

• Respond to and coordinate customer service calls.

• Answer customer questions regarding job requests, status, and feasibility.

• Deliver completed jobs to designated customer locations within and outside the site.

• Maintain convenience copier areas by keeping equipment clean, neat, functional, and stocked.

• Inspect convenience copiers daily, check quality, clear paper jams, and report equipment problems to technicians.

• Provide copier maintenance support and/or repair coordination for customer-site equipment.

• Perform filing duties, including purging and archiving old documents as required.

• Perform shipping, receiving, mailroom, file services, bindery, quality control/final checks, housekeeping, call center, and other entry-level operational duties as assigned.

• Use shrink-wrap machines, paper cutters, hole drills, bindery equipment, joggers, tape machines, stackers, electric staplers, scales, and other equipment to complete assigned jobs.

• May travel between customer buildings as needed.

• Maintain organized and properly stocked work areas.

• Perform other duties as assigned.

Requirements

• High school diploma, GED, or equivalent work experience.

• Some related copy, mailroom, document services, or operations experience preferred.

• Basic computer skills with proficiency in MS Office Suite and email.

• Experience scanning packages in and out and maintaining electronic records.

• Ability to send professional emails and communicate effectively with customers.

• Technical aptitude with printers, copiers, scanners, postage machines, and other office equipment.

• Good customer service and organizational skills.

• Ability to interpret, comprehend, and apply complex material, data, and instructions.

• Ability to prepare, provide, and communicate varied information.

• Ability to perform diversified work assignments and manage multiple job requests.

• Ability to lift or move items weighing up to 50–55 lbs. and push or pull equipment on wheels when necessary.

• Ability to stand, walk, bend, reach, stretch, climb, and perform other physical activities for extended periods.

• Ability to walk between nearby buildings as required.

• Must be available to work Saturdays.

• Business casual dress code; collared shirt recommended and no jeans.

• No vaccines required.

• In-person interview.

• Start date: 11/2/2026.

• End date: 1/29/2027.

• Work locations include 135 East 12th St, 318 East 15th St, 301 First Ave, and 65 Fifth Ave, New York, NY.