Mail and Package Clerk

About the Position

Saint Thomas University is seeking a reliable, detail-oriented Mail and Package Clerk to support daily operations by receiving, sorting, distributing, and tracking all incoming and outgoing mail and packages. This role is essential to maintaining an organized and efficient flow of materials throughout our facilities. The ideal candidate is customer-service oriented, highly organized, and comfortable working in a fast-paced environment.

Key Responsibilities:

• Receive, sort, and distribute incoming mail and packages to the appropriate departments or recipients

• Prepare and process outgoing mail, shipments, and courier requests

• Maintain accurate logs of received and delivered packages

• Ensure secure handling and storage of parcels awaiting pickup

• Communicate with staff, vendors, and carriers regarding deliveries, discrepancies, or special handling needs

• Assist with inventory of mailing supplies and restock as needed

• Follow all safety procedures and maintain a clean, organized workspace

• Provide courteous customer service to internal staff and external vendors

Qualifications

Qualifications

• High school diploma or equivalent required

• Previous mailroom, warehouse, or administrative experience preferred

• Strong organizational skills and attention to detail

• Ability to lift and move packages (typically up to 50 lbs)

• Basic computer skills (email, tracking systems, logging software)

• Good communication and customer service skills

• Ability to work independently and as part of a team

Work Schedule

Monday–Friday, 8:00 AM to 5:00 PM

Standard daytime schedule with occasional flexibility based on operational needs.

Benefits

Saint Thomas offers a comprehensive benefits package, which may include:

• Competitive hourly wage

• Health, dental, and vision insurance

• Paid time off (vacation, sick leave, holidays)

• Retirement plan options

• Professional development and growth opportunities

• Supportive team environment