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DL

MAC OS Support

Diverse Lynx India
Location not stated
2 weeks ago
  • Mac
  • Outlook
  • OneDrive
  • MacOS
  • Microsoft Outlook
  • Jamf
  • Intune
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Mac OS Support Engineer –
Description:

Troubleshoot Outlook, Teams, OneDrive, and Office application issues on Mac.
Resolve sync, login, authentication, and performance-related issues.
Handle macOS upgrade and compatibility concerns.
Support application installations, upgrades, and deployments.
Perform UAT, rollout validation, and outage validation for Mac users.
Create knowledge articles, SOPs, and provide L1/L2 training.
Coordinate with Endpoint, Security, Packaging, and Network/VPN teams.
Develop or support Mac-specific automation/scripts where required.
Project Location 1
Pan India
Relevant Experience
8 Years
Mandatory skills
Mac OS Administration & Support
Microsoft Outlook, Teams, OneDrive support on Mac
Office 365 troubleshooting on macOS
macOS upgrades, compatibility, and performance troubleshooting
Authentication and Keychain-related issue resolution
Application installation and package management (PKG/DMG)
Advanced troubleshooting using Terminal and macOS logs
Desired skills
JAMF
Intune/Mac Device Management
SharePoint and OneDrive Sync Management
Domain (Industry)
CMT
Total Experience (Ex. 5-7 Years)
9
WFO / WFH / Hybrid
Hybrid
Please enter shift timings
2 P.M. to 11 P.M.
Shift Timings
Others

Location- PAN India
Yrs of Exp-8Yrs

MAC OS Support · Diverse Lynx India

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