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DL

M365 Security,Admin,Exchange Online

Diverse Lynx India
  • Location not stated
  • Mid level
  • 16 hours ago
  • Intune
  • Microsoft Intune
  • Exchange Online
  • SharePoint Online
  • OneDrive
  • Windows
  • ServiceNow
  • iOS
  • Android
  • Outlook
  • Conditional Access
  • RBAC
  • Microsoft Purview
  • PowerShell
  • Azure Active Directory
  • ITIL
  • Azure
16 hours ago
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Job Title: Senior Microsoft 365 Administrator / Intune Administrator with 4+ years in Microsoft 365 and Intune administrationJob Type: Full-time
Job Summary
We are looking for an experienced Microsoft 365 Administrator with strong hands-on expertise in Microsoft Intune, Exchange Online, Microsoft Entra ID, Microsoft Teams, SharePoint Online, and OneDrive for Business. The candidate will be responsible for endpoint management, device compliance, application deployment, identity and access management, Microsoft 365 administration, and L2/L3 technical support.
The ideal candidate should have experience managing enterprise Windows and mobile devices, implementing security policies, troubleshooting complex Microsoft 365 issues, and managing IT service requests and changes through ITSM platforms such as ServiceNow.
Key Responsibilities
1. Microsoft Intune & Endpoint Management
  • Administer Microsoft Intune for Windows, iOS, and Android devices.
  • Configure Windows Autopilot, device enrollment, deployment profiles, and provisioning.
  • Create and manage device compliance policies, configuration profiles, and security baselines.
  • Deploy Win32 applications and manage software updates using Intune.
  • Implement Mobile Device Management (MDM) and Mobile Application Management (MAM) policies.
  • Manage Windows Update for Business, update rings, and feature and quality updates.
  • Troubleshoot device enrollment, policy synchronization, application deployment, and compliance issues.
2. Microsoft 365 Administration
  • Manage Microsoft 365 users, groups, licenses, mailbox provisioning, and access permissions.
  • Support employee onboarding, offboarding, and identity lifecycle management.
  • Administer Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.
  • Troubleshoot Outlook, email delivery, mail flow, collaboration, file-sharing, and synchronization issues.
  • Manage shared and resource mailboxes, distribution lists, and mailbox permissions.
  • Support Microsoft Teams Rooms, including resource accounts, licensing, device configuration, and troubleshooting.
3. Identity & Access Management
  • Administer Microsoft Entra ID, user identities, security groups, and administrative roles.
  • Configure and troubleshoot Multi-Factor Authentication (MFA), Conditional Access, and Self-Service Password Reset (SSPR).
  • Implement device-based access controls and integrate Intune compliance with Conditional Access.
  • Manage guest users, B2B collaboration, Role-Based Access Control (RBAC), and privileged access.
  • Support identity governance, access reviews, and security-related investigations.
4. Security & Compliance
  • Manage email security, spam filtering, quarantine, and message trace analysis.
  • Support Microsoft Purview eDiscovery, audit logs, retention policies, and compliance activities.
  • Monitor endpoint compliance and support vulnerability remediation.
  • Investigate recurring security and access issues and recommend corrective actions.
5. IT Operations & Service Management
  • Provide L2/L3 support and resolve complex Microsoft 365 and endpoint-related incidents.
  • Manage incidents, service requests, and change requests using ServiceNow.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Develop and maintain SOPs, knowledge base articles, and technical documentation.
  • Use PowerShell scripting for routine administrative tasks, bulk updates, and reporting.
  • Coordinate with security, infrastructure, HR, and business teams while meeting defined SLAs.
Required Technical Skills
  • Microsoft Intune and Windows Autopilot
  • Microsoft 365 administration
  • Exchange Online and mail flow troubleshooting
  • Microsoft Entra ID / Azure Active Directory
  • Conditional Access, MFA, and RBAC
  • Microsoft Teams and Teams Rooms
  • SharePoint Online and OneDrive for Business
  • Device compliance, MDM, MAM, and application deployment
  • Microsoft Purview and eDiscovery fundamentals
  • PowerShell scripting
  • ServiceNow and ITIL-based service management
Qualifications
  • Bachelor's degree or diploma in Computer Science, Information Technology, Electronics, or a related discipline.
  • 8+ years of overall IT infrastructure or enterprise support experience.
  • Strong hands-on experience in Microsoft Intune and Microsoft 365 administration.
  • Experience providing L2/L3 support in an enterprise environment.
  • Strong troubleshooting, communication, documentation, and stakeholder management skills.
Preferred Certifications
  • Microsoft 365 Certified: Administrator Expert (MS-102)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft 365 Fundamentals (MS-900)
Key Performance Indicators (KPIs)
  • SLA compliance and timely incident resolution.
  • Device compliance and successful application deployment rates.
  • Reduction in recurring incidents and endpoint-related failures.
  • Accuracy of change implementation and technical documentation.
Customer satisfaction and adherence to security and compliance standards

M365 Security,Admin,Exchange Online · Diverse Lynx India

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