DMIS Site Manager

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

• Take overall responsibility for daily IT operations and service availability at the manufacturing site.
• Ensure stable and reliable operation of IT infrastructure, network, servers, endpoints, communication systems, and business applications.
• Monitor system performance and availability, proactively identify potential issues, and take corrective actions before they impact business operations.
• Establish and maintain standard IT operation procedures, maintenance schedules, monitoring mechanisms, and escalation processes.
• Ensure critical IT services are properly supported during production operations and applications, including ERP, MES (SFCS), WMS, QMS, production reporting, and related systems
• Implement and enforce corporate IT security policies and standards at the manufacturing site
• Lead and manage the site MIS/IT operations team and ensure adequate daily IT support coverage.

• Proven experience in IT infrastructure, network, endpoint, system/application support, and IT service management.
• Experience supporting manufacturing operations and production-critical IT systems is highly preferred.
• Familiarity with ERP/MES/WMS/QMS or other manufacturing applications is an advantage.
• Experience in IT service management, including Incident Management, Problem Management, Change Management, and Service Request Management.
• Experience managing IT vendors, service providers, and outsourced support.
• 6.Strong communication and coordination skills, with the ability to work effectively with both technical and non-technical users.
• 7.5+ years of experience in IT/MIS manager/operation, preferably within a manufacturing or factory environment

• Texas, United States

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