Support Worker - 1:1 Support & Permanent Reliever

Mō mātou | About Hōhepa

Working at Hōhepa, is different from the average, you become part of our community of people, staff, volunteers, and contractors who all have a common goal - helping people to reach their full potential and lead enriched and meaningful lives in a holistic, supportive environment. We are a community leader providing services and support for people living with an intellectual disability to live their best lives and find a valued place in our society. Inspired by Dr Rudolf Steiner’s principles of anthroposophy, we seek to understand each person and situation as unique, not a one size fits all philosophy. 

Mō te tūranga | About the Role

This is a unique and rewarding opportunity combining dedicated one-on-one support with a person we support at Lamb and Marker Service, alongside working as a Permanent Reliever across a range of Hōhepa services.

You will have fixed days of work, with mandatory rostered shifts and consistent days off. Each fortnight, your roster will be populated with 19 guaranteed hours of hands-on support across various services. The specific hours and shifts will vary each fortnight and may include mornings, afternoons, evenings, and sleepovers, providing a dynamic and rewarding work experience.

1:1 Support Service Role

Bob's service is based within a shared home environment at Lamb and Marker Service which is based at our main campus. You will provide one-to-one support to Bob who lives alongside flatmates and is supported by a wider team of staff.

He enjoys sports and values opportunities to get out and about and play different sports. He also enjoys spending time at home listening to music from the 80s and 90s, creating art, and learning about topics that interest him, particularly space and history

We are looking for someone who is patient, reliable, proactive, and able to build a positive relationship with Bob. You will encourage his independence, recognise opportunities for engagement, and motivate him to participate in activities that are important to him. Most importantly, you will have a genuine desire to support Bob to live a fulfilling life while respecting his preferences, choices, and goals.

Permanent Reliever Role

As a Permanent Reliever, you will provide support across a range of Hōhepa services, covering both planned and unplanned leave. You will work a fixed roster pattern with consistent days off and 80 guaranteed hours per fortnight, including your dedicated hours supporting Bob.

In this role, you will support people with their daily routines while encouraging independence and personal growth. This includes assisting with personal care, cooking, medication administration, household tasks, and supporting people to engage in their communities.

You will need to be adaptable, empathetic, and confident in reading situations, problem-solving, setting appropriate boundaries, and knowing when to provide support or space as required.

Permanent Relievers also receive a $500 pro rata bonus every six months.

This position's salary scale is set by pay equity and dependant on qualification level, pays between $23.95 and $30 per hour.

Nga haora kua tohua | Rostered hours:

Position 1

Week 1

• 1:1 Support - Sunday to Wednesday 8am to 12pm, 2pm to 6pm

• Permanent Reliever - Thursday

Week 2

• 1:1 Support - Sunday to Tuesday 8am to 12pm, 2pm to 6pm

• Permanent Reliever - Wednesday and Thursday

Total hours per fortnight: 75

Position 2

Week 1

• 1:1 Support - Thursday to Saturday 8am to 12pm, 2pm to 6pm

• Permanent Reliever - Tuesday and Wednesday

Week 2

• 1:1 Support - Wednesday to Saturday 8am to 12pm, 2pm to 6pm

• Permanent Reliever - Tuesday

Total hours per fortnight: 75

Please state which position you wish to apply for in the screening questions

This a fixed term opportunity until February 15th, 2027

Mō koe | About You

Your aroha and approach is what really matters at Hōhepa – previous experience is not a prerequisite because we provide on-the-job training. You will either be an experienced Support Worker looking for a change or you are simply looking for a career where your enthusiasm and passion for helping others will make a real difference in people’s lives. To thrive in a Support Worker role at Hōhepa you will be:

• Self-motivated, energetic and flexible with a high level of initiative. 

• A team player - Work closely with and supporting your colleagues, creating a great team environment.

• A kind nature with a can-do attitude and willingness to learn and continue to develop your skills as a support worker. 

• A commitment to upholding the principles of Te Tiriti o Waitangi in all aspects of the role. 

Nga hua o te mahi ki a Hōhepa | Benefits of working at Hōhepa

At Hōhepa, as part of our team you will:

• Have certainty of hours through fixed rosters

• Enjoy a great person to-staff ratio, allowing for more personalised support

• Work in a fun, friendly and supportive team environment

• Receive ongoing support for your professional and career development

• Support to complete a NZQF Certificate in Health and Wellbeing level, 2, 3 or 4

• Long service leave 

• Christchurch City Council Gym and Pool Membership discounts

• Untamed Organic Vegetable discount

Applicants will be progressed as they apply, so if this sounds like you, please apply now! 

Applicants must have a NZ full driver’s licence and ability to work in New Zealand.

Please note that the 90-day trial period will apply to any successful applicant who hasn’t previously worked for Hōhepa Canterbury

At Hōhepa the role of a Support Coordinator is what is often referred to in the wider healthcare sector as a Support Worker. We feel that the title Support Coordinator better reflects the nature of the role, which requires working in partnership with the people receiving support to ensure we are achieving our organisation mission of every life fully lived.