IT Project Technician

Employment Type

Closing Date

Job Title

Job Summary

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

About the role

Behind every successful deployment is a team that gets the staging right. In this role, you’ll ensure mobility and ICT equipment is accurately prepared, secure, and ready for rollout—helping enterprise customers succeed from day one.

Based at Kemps Creek, you’ll stage, configure, and commission Android and Apple devices, routers, switches, and wireless technology before they’re delivered to customers.

PLEASE NOTE : This role is for a fixed term of 2 years.

What we can offer:

• Everything from head to toe. From the tools and equipment through to the full uniform, we provide it all.
• Pay for performance. We recognise outstanding contributions through our competitive incentive programs.
• 8-hour shifts, Mon-Fri.Overtime when required.
• Parental Leave. A gender-equal policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
• Industry recognised training & unlimited learning. Take part in industry recognised training courses and level up your skills with access to 17,000 on-demand learning programs.
• Extra perks. Receive 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
• Plus so much more!

What you’ll do

• Stage and configure Android and Apple mobility devices ready for customer use.
• Prepare ICT equipment such as routers, switches, and wireless technology.
• Learn how service requests and incidents are managed within agreed timeframes.
• Work with experienced team members to deliver secure, reliable, and high-quality outcomes for customers.

About you

• You’re studying, recently graduated, or have a strong interest in IT, networking, cyber security, telecommunications, or a related technology field.
• You enjoy hands-on technical work and learning how devices and systems are set up and supported.
• You have strong attention to detail and can follow processes accurately.
• You’re organised, reliable, and comfortable working in a busy team environment.
• You communicate clearly, ask questions when needed, and are keen to keep building your technical skills.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).


When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 


As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.


We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below.


We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment