Operations Support Admin | Fresh Graduate

We are a world-leading smart mobility SaaS company with over 2.6M subscribers across 23 countries, and we are looking for anOperations Admin Staffto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities:

• Scheduling with our customers of all installations

• Manage fast turnaround times and ensure installations has short lead times.

• Handle customers enquiries via inbound calls and email correspondence.

• Escalates enquiries or issues to relevant departments and ensure proper follow-up;

• Ensure quality customer service and maintaining good phone etiquette;

• Provide customer support activities;

• Quality checking of new processed sales agreement;

• Assist with any administrative duties and to perform any ad-hoc duties, as and when required.

Job Requirements:

• Graduate of Diploma or Bachelor's degree in Business Administration, Operations Management, or Office or Administrative Management courses.

• Open for Fresh Graduates or with 6 months in any admin-related experience.

• Proficient with Microsoft Office applications, must be skilled in Excel

• Excellent communication and interpersonal skills

• Willing to render overtime if needed

• Highly organized and with a sense of urgency

• Meticulous and with strong attention to details

• Can work onsite in Makati City, NCR