Group Director, Technology Operations - Global Governance Digital Strategy
Walmart Inc.
🇺🇸 United States
Remote
Manager or above
3 days ago
- AI
- Regulatory Compliance
- Risk Management
- Agile
- Change Management
- AI/ML
- WCAG
- Pension
3 days ago
Position Summary...
The Group Director, Technology Operations will serve as a senior leader within the Global Governance Digital Strategy team, responsible for defining and executing the technology and AI strategy that drives transformation across Legal, Compliance, Ethics, Investigations, and Security.The person in this role will lead a portfolio of high-impact, enterprise-scale programs focused on AI enablement, advanced automation, digital product delivery, and operational transformation, ensuring solutions are scalable, compliant, and aligned with Walmart’s global governance priorities.
The right person combines strategic vision, technical acumen, and operational rigor to translate emerging technologies into tangible business outcomes.
What you'll do...
AI Transformation & Digital Strategy- Define and lead theAI and digital transformation strategy for Global Governance in alignment with enterprise priorities.
- Identify, prioritize, and executeAI use cases across governance functions (e.g., legal workflows, compliance monitoring, investigations analytics, risk detection).
- Partner with business and technology teams to deliverscalable AI products and automation solutions, ensuring responsible AI principles and regulatory compliance.
- Establish frameworks forAI adoption, governance, and value realization, including measurable outcomes tied to efficiency, risk reduction, and cost savings.
- Lead a portfolio of complex, cross-functional programs spanningAI, digital products, automation, and technology modernization.
- Defineprogram strategies, roadmaps, milestones, and value realization plans aligned to business priorities and enterprise architecture.
- Establishstage gates, delivery frameworks, and success metrics across multiple initiatives.
- Ensure alignment across programs to drive cohesive domain-wide transformation.
- Overseeresource planning, budgeting, and capacity modeling across a dynamic portfolio of initiatives.
- Identify and proactively manageprogram risks, dependencies, and execution challenges, leveraging scenario planning and mitigation strategies.
- Implementreal-time performance tracking and reporting, driving accountability and continuous improvement across program teams.
- Enable agile and adaptive execution in a rapidly evolving technology landscape.
- Act as a trusted advisor to senior leadership, including the CLO and Governance executive team, ontechnology strategy, AI investments, and digital priorities.
- Build alignment across stakeholders by translating complex technical concepts intoclear, data-driven business narratives.
- Influence decision-making onhigh-impact, enterprise-wide initiatives, including prioritization of AI and digital investments.
- Coach leaders and teams on effective communication, change management, and adoption strategies related to new technologies.
- Own financial oversight for the digital strategy portfolio, includingbudget planning, forecasting, and cost optimization.
- Develop and trackROI models for AI and technology investments, ensuring clear linkage to business outcomes.
- Partner with Finance and leadership to ensuredisciplined investment decisions and measurable value delivery.
- Identify opportunities forcost savings, efficiency gains, and productivity improvements through technology.
- Leverage data, insights, and industry trends to informlong-term strategy for Global Governance digital capabilities.
- Develop business cases for major initiatives, particularly those leveragingAI and emerging technologies.
- Align digital strategy to broader enterprise priorities, includingrisk management, regulatory compliance, and operational excellence.
- Influence how governance functions adopt and scale technology to drive competitive advantage.
- Maintain deep awareness ofemerging technologies, AI trends, and governance-related innovations.
- Evaluate and approve technology strategies, initiatives, and investments across the domain.
- Establishbest-in-class operating models, processes, and ways of working for digital product delivery.
- Represent Walmart externally tobuild industry presence and influence governance technology practices.
- Build and lead a high-performing team with expertise inAI, technology operations, program management, and digital delivery.
- Drive talent strategy, includingrecruiting, development, and succession planning for emerging technology capabilities.
- Foster a culture ofinnovation, continuous learning, and responsible experimentation with new technologies.
- Coach leaders and teams to effectively operate in atechnology-enabled, data-driven environment.
- Champion Walmart’s culture of integrity by embeddingethics, compliance, and responsible AI principles into all programs and technologies.
- Ensure all solutions align withlegal, privacy, and regulatory standards globally.
- Promote transparency, accountability, and ethical use of data and AI across Global Governance.
- Drivesenterprise-level AI adoption within one of Walmart’s most critical risk and governance functions
- Direct exposure toCLO and senior leadership decision-making
- Ability to shape howAI transforms legal, compliance, and security operations at global scale
- Opportunity to build anext-generation digital governance capability
- Proven experience leadinglarge-scale technology, AI, or digital transformation programs
- Strong understanding ofAI/ML, automation, and data-driven solutions
- Deep expertise inprogram management, financial oversight, and stakeholder influence
- Ability to operate at bothstrategic and execution levels
- Experience working inregulated, risk-sensitive environments (preferred)
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, seehttps://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, seeOne.Walmart.
The annual salary range for this position is $160,000.00 - $320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 8 years’ experience inproject management, program management, program operations, or related area.Option 2: 10 years’ experience in project management, program management, program operations, or related area.5 years’ supervisory experience.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 7 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...
811 Excellence, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Group Director, Technology Operations - Global Governance Digital Strategy · Walmart Inc.