Logistics Specialist

Responsibilities:

 
• Shipment management
  
• Oversee end‑to‑end domestic and international (within EU) transport by road and courier via freight forwarders.
• Use the TMS to analyze and optimize costs for freight, customs clearance, warehousing, and related logistics activities.
• Prepare and run tenders for domestic and cross‑border shipments; evaluate carrier bids to secure the best rates, transit times, and delivery terms.
• Maintain strategic relationships with key carriers and forwarders; monitor service levels and performance.
• Generate all shipping documents and courier labels per system and operational standards; coordinate pickups and deliveries with partners (e.g., DPD, DHL).
• Issue transport orders in the ERP system and track execution.
• Schedule delivery appointments with customers; liaise with Sales and Warehouse teams to align on dispatch slots.
• Manage claims and discrepancies, collaborating with Operations, Logistics, and customers to resolve issues and provide high‑quality support via phone and email.
  
  
• Warehouse coordination
• Align with warehouse teams on order volumes and pick‑pack schedules.
• Generate ERP packing lists and prepare regional shipment documentation by customer order.
• Monitor loading operations to safeguard on‑time departures.
• Arrange warehouse appointment notices and oversee inbound receipt and loading activities.
• Investigate and resolve inventory discrepancies throughout the supply chain.
• Support periodic physical inventory counts.
  
  
• Invoice processing (transport & customs)
• Record, verify, and reconcile invoices for logistics and customs services.
• Enter invoices into ERP, allocate costs to individual shipments, and manage quarterly/annual settlements.
• Coordinate with subcontractors to clear payment delays and balance variances.
  
  
• Office shipment handling
• Pack and label office parcels; arrange courier pickups and drop‑offs.
• Maintain stock of packaging materials according to internal demand.
• Serve as primary contact for couriers to ensure seamless internal mail and parcel flows.

Requirements:

• Professional Experience & Technical Skills
• Bachelor’s degree in Logistics, Supply Chain Management or a related field.
• Indepth knowledge of road cargo transport document flow and regulatory frameworks (e.g. CMR
  Convention, ADR).
• Minimum of 4 years’ handson experience in national and international logistics and freight forwarding.
• Proven ability to apply and interpret Incoterms 2020 in import/export transactions.
• Proficiency with ERP platforms and transportplanning systems (e.g., TMS).
• Full professional fluency in Polish; English proficiency at B1/B2 level; Ukrainian is a strong advantage.
  
  
• Core Competencies & Personal Attributes
• Strong quantitative skills with the capacity to analyze costs, KPIs, and performance metrics.
• Proactive in issue identification and rapid resolution of operational challenges.
• Exceptional at prioritizing tasks, managing deadlines, and coordinating crossfunctional activities.
• Collaborative mindset with excellent interpersonal and stakeholdermanagement abilities.
• Comfortable multitasking under high workload; responds effectively to changing priorities and crisis
  situations.
• Eager to embrace new tools (TMS, ERP) and best practices to optimize logistics processes.