Logistics Operations Manager

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will lead complex, multi-disciplinary projects, plan requirements with internal customers, and guide projects through the entire project lifecycle. This includes managing project schedules, identifying challenges, and clearly communicating goals to project stakeholders. You will also manage and motivate a team of outsourced service partners to develop and manage daily operations performance at our warehouse and data centers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Minimum qualifications:

• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
• 5 years of experience managing warehousing and supply chain operations.
• 5 years of experience working with, supervising, and managing third-party logistics relationships.

Preferred qualifications:

• Master's degree in Business Administration, or a related field
• 5 years of experience analyzing data and generating business insights in order to guide business decisions.
• Experience with data center logistics/warehouse operations.
• Ability to work independently and as part of a cross-functional team.
• Ability to apply structured thinking and logic to work and provide innovative solutions to issues.

Responsibilities

• Own the day-to-day logistics operations management of multiple data center locations.
• Create, lead, and support cross-functional company initiatives and projects.
• Manage third-party logistics partners and associates dedicated to the account, and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in an environment with many interdependencies.
• Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.
• Recognize improvement opportunities to the cost or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to your peers and management for approval, and provide ongoing project management.