QI
Logistic Supervisor
Quadrant, Inc.
🇺🇸 United States
On-site
5 days ago
5 days ago
Chantilly, VA
Pay From: $30.00 per hour
MUST:
Experienced Logistic Supervisor
5+ Years of supervisory and managing large staff numbers
Must be flexible to meet work requirements with shift hours when needed.
DUTIES:
Supervises daily activities related client pick-up services for test samples
Monitors route progress via Roadnet system to ensure timely route arrival/deliveries to branch
Monitors route progress via Roadnet system to ensure expected service levels are maintained
Dispatches calls from CSPUP portal to routes via Roadnet system
Actively assists dispatch (taking calls, handing client issues/concerns)
Provides instruction and support to service reps to resolve issues and answer questions
Provides instruction and support to service reps with specimen handling guidance
May perform the duties of a Service Representatives when required
Audits routes for compliance with established route procedures and standards
Attains proficient knowledge of routes, pickups and any special circumstances to enable effective oversight
Performs department tasks (missed/missing investigations, specimen sorting, delivery etc.)
Utilizes LCLS/SIS and other tools for issue research and investigation
Performs post route vehicle inspections
Works with Sales and internal departments to research and resolve client concerns
Works with external Clients to research and resolve concerns
Assists dispatch and service reps with research and problem investigation.
Encourages good morale in the department though active engagement and communication with department employees
Works with and communicates effectively with internal departments to address common issues or concerns.
Performs all other duties as assigned and/or directed by manager
Reviews/Approves PLB in Timetracker system in accordance with policy.
Monitors employee attendance, punctuality and ensures compliance with standards
Administers and approves biweekly payroll ensuring timely and accurate submission
Initiates and delivers informal/formal discipline in accordance with company policies
Informs manager of all departmental issues and corrective actions
Escalates issues/concerns to Manager for guidance and instruction
Initiates employee work related injury reporting
Initiates employee motor vehicle accident reporting
Evaluates employees to ensure competency – initiates retraining in areas needed
Utilizes Performance Management Software for annual and biannual employee performance reviews and fact files
Performs administrative duties as assigned by manager (assigning equipment, updating contact lists, building codes etc.)
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. “Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act“.
Logistic Supervisor · Quadrant, Inc.