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Lockbox Operations / Document Imaging Associate

Veterans Sourcing Group
🇺🇸 United States
On-site
4 weeks ago
  • HIPAA
4 weeks ago
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JOB DESCRIPTION

Lockbox Operations / Document Imaging Associate- Night Shift
Location: Dallas, TX
Pay Rate: $18.31/hr W2
Duration: 12 Months
Work Arrangement: 100% Onsite – 5 Days/Week
Shift: Thursday–Monday, 9:15 PM – 5:45 AM

Job Responsibilities
  • Perform day-to-day scanning and imaging of customer/client documents received via U.S. mail, overnight mail, and local courier.
  • Operate high-speed scanning and imaging equipment in a high-volume, continuous production environment.
  • Ensure documents are scanned and imaged accurately according to department guidelines.
  • Identify different workflows, document types, and retention requirements.
  • Perform Match & Compare, HealthLogic Match & Compare, and Special HealthLogic Match & Compare as requested by the client.
  • Perform routine machine/user maintenance.
  • Extract documents from envelopes and prepare them for processing.
  • Identify and handle exception transactions.
  • Process cash handling, credit card payments, and foreign items as required.
  • Maintain accuracy and productivity while working under tight deadlines.
  • Remain seated for prolonged periods while performing continuous production activities.

Essential Skills & Qualifications
  • Basic PC/computer knowledge.
  • Ability to operate and perform routine maintenance on scanning/imaging machinery.
  • Ability to work in a fast-paced, high-volume, deadline-driven environment.
  • Strong attention to detail and accuracy.
  • Ability to lift up to 20 pounds.
  • Ability to sit and perform repetitive tasks for extended periods.
  • Reliable attendance and ability to work the required overnight Thursday–Monday schedule.

Compliance & Commitments
  • Adhere to all applicable policies and procedures.
  • Stay informed of key priorities and business updates.
  • Proactively identify and manage risk in accordance with the Risk Framework.
  • Follow regulatory requirements, including HIPAA and PCI standards.
  • Demonstrate behaviors and values that support the organization's culture.

Parking Options
  • Open Lot: No fee; 24-hour security.
  • Paid Garage: $4/night; located across from the building.
  • Building Garage: No fee with badge access once onboarded; 24-hour security.

Lockbox Operations / Document Imaging Associate · Veterans Sourcing Group

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