DL
LoanIQ Application Support Analyst
Diverse Lynx India
Location not stated
1 week ago
- Change Management
1 week ago
Not enough detail in this posting to match
• Provide day-to-day support of Loan IQ, partnering with Business Support to resolve issues in Loan IQ and the broader environment.
• Perform technical troubleshooting across interfaces (batch & real-time), reporting, system performance, and environment stability.
• Respond to queries from interfacing systems (internal/external), resolving data, connectivity, and reconciliation issues.
• Handle incident and problem management; lead/participate in major incident resolution in time-sensitive situations.
• Support change management: ensure production changes are tested/verified; participate in deployment planning discussions.
• Investigate and develop fixes for small bugs or functionality issues.
• Ensure Loan IQ batches complete within timelines and the system is ready by the next business day.
• Monitor maintenance and capacity (DB sizing, file system sizing, archiving/retention/cleanup, server resources).
• Complete internal/external audit requests within agreed timelines.
• Contribute to Loan IQ project work while prioritizing production integrity.
LoanIQ Application Support Analyst · Diverse Lynx India