CORE LEAD DEVELOPER (SERVICENOW)

ABOUT THE COMPANY

LITIT, a joint venture between NTT DATA and Reiz Tech, is a company with deep-rooted industry know-how, dedicated to innovation within the IT sector. Its primary focus is delivering high-quality solutions in the DACH region. With a commitment to excellence, LITIT combines the best of German precision, Japanese work ethics, and Lithuanian talent to provide unparalleled IT service and support to its clients.

ABOUT THE ROLE

We are looking for aCore Lead Developer to act as the senior technical backbone of theCore & Platform stream. The role works closely with the interim Product Owner, providing the technical leadership and expertise needed to support both strategic platform decisions and day-to-day development activities.

The ideal candidate bringsdeep, multi-module ServiceNow expertise, extending beyond ITSM into areas such asITOM, SPM, HAM/SAM, or GRC, depending on the scope. They will be responsible for ensuring scalable, secure, maintainable, and consistent platform solutions while working closely with Solution and Enterprise Architecture.

This is a hands-on technical leadership role requiring strong ServiceNow platform architecture knowledge, integration expertise, and the ability to translate complex technical decisions into clear recommendations for Product Owners, Project Managers, and other non-technical stakeholders.

RESPONSIBILITIES

• Act as thesenior technical lead for the Core & Platform stream and provide technical guidance to the development team.

• Make technical decisions that go beyond individual user stories, consideringarchitecture, interfaces, scalability, maintainability, and long-term platform strategy.

• Design and develop solutions across theServiceNow platform and multiple modules.

• Own and contribute toplatform architecture, includingCMDB, CSDM, Flow Designer, Business Rules, Script Includes, ACLs, GlideRecord and GlideAjax.

• Design and maintain integrations usingREST/SOAP APIs, IntegrationHub, MID Server, and event-driven integration patterns.

• EnsureCSDM-based data modelling and maintain high standards for data quality and platform consistency.

• Applysecurity and performance best practices, including effective ACL design and appropriate use of ServiceNow security capabilities.

• SupportServiceNow release and upgrade cycles, including deprecation management and technical impact assessment.

• Identify and managetechnical debt, making informed decisions around custom development versus OOTB functionality.

• Work closely withSolution and Enterprise Architects to ensure platform decisions align with the broader enterprise architecture.

• Provide technical input intobacklog prioritisation, refinement, estimation, and solution design within a SAFe/Scrum environment.

• Conduct or supportcode reviews, development standards, and technical quality assurance.

• Mentor and support developers from a technical perspective where required.

• Translate complex technical options and trade-offs intoclear, business-oriented recommendations for Product Owners, Project Managers, and other stakeholders.

• Collaborate closely with the interim Product Owner as part of thedual-lead model, complementing the product and business perspective with strong technical leadership.

REQUIREMENTS

• Senior-level ServiceNow development experience with strong expertise across multiple ServiceNow modules.

• Strong knowledge ofServiceNow platform architecture and development, including:

  • CMDB / CSDM

  • Flow Designer and legacy Workflow

  • Business Rules

  • Script Includes

  • ACLs

  • GlideRecord / GlideAjax

• Strong experience withServiceNow integrations, including REST/SOAP APIs, IntegrationHub, MID Server, and event-driven integrations.

• Experience withperformance optimisation and ServiceNow security best practices.

• Understanding ofServiceNow release cycles, upgrades, deprecations, and technical debt management.

• Experience working withOOTB functionality versus custom development and the ability to make pragmatic architectural decisions.

• Experience with one or more additional ServiceNow modules beyond ITSM, ideallyITOM, SPM, HAM/SAM, or GRC.

• ServiceNow certifications across multiple modules are considered a strong advantage.

• Experience working inSAFe and/or Scrum environments.

• Ability to contribute tobacklog prioritisation and technical decision-making at stream level.

• Strong communication and stakeholder management skills, with the ability to explain technical concepts tonon-technical audiences.

• Experience mentoring developers and providing technical guidance is an advantage.

• Business-fluent German and strong English communication skills are required.

• Willingness and readiness to travel as required by project or client needs is expected. This may include occasional domestic or international travel, sometimes on short notice.

WHAT WE OFFER

• Salary range: €6000 - €7500 (GROSS) / month.

• Learning opportunities with compensated certificates, learning lunches, and language lessons.

• Chance to switch projects after one year.

• Team building twice a year.

• Office in Vilnius, Lithuania that offers themed lunches and a pet-friendly environment.

• Remote work opportunities.

• Flexible time off depending on a project.

• Seasonal activities with colleagues.

• Additional health insurance and loyalty days for Lithuanian residents.

• Referral bonuses.

• Recognition of important occasions of your life.