Listing Governance Program Manager Graduate (TikTok Shop - Governance & Experience) - 2027 Start

Our Global e-Commerce Governance and Experience (GNE) team ensures that TikTok’s marketplace remains safe and trustworthy for users, sellers, and creators. As a Listing Governance Program Manager Graduate in the Listing Governance team, you will contribute to the creation and execution of policies and systems that safeguard the platform’s quality and sustainability. It will offer you hands-on experience in a fast-paced, global e-Commerce environment, empowering you to drive impact while working alongside experts in the field.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Assist with the governance of international e-Commerce products, particularly focusing on identifying and addressing low-quality and subpar products on the platform.
• Support the analysis of business data, performing attribution analysis to identify and respond to fluctuations in product listing performance or potential governance issues.
• Provide daily operational support by organizing and following up on project tasks, reviewing data, and assisting with special reports.
• Work closely with cross-functional teams such as product, algorithm, and risk control to enhance and upgrade the platform’s risk control capabilities and ensure the quality of the user experience.

Minimum Qualification(s)

• Individuals who are completing or have recently completed a Master's degree in Computer Science, Data Science, or related fields or a related discipline.
• Excellent verbal and written communication skills
• Proficiency in office software and analytical tools
• Strong research, investigation, and data-driven decision-making skills.
• Ability to thrive in ambiguity and adapt quickly to changing environments.

Preferred Qualification(s)

• Strong data analysis skills
• Previous experience with e-Commerce platforms or relevant internships.