Off Trade Account Executive – Retail & Wholesale (12-Month Fixed Term – Maternity Leave Cover)

Job Description :

About the Role

We are looking for a 2 highly organised, commercially mindedAccount Executives - one for the Retail Channel and the other for RTM team (Wholesale), on a12-month maternity leave contract. Reporting to a Senior National Account Manager or National Account Manager, you will play a critical role in supporting the delivery of our commercial plans across some of Ireland's largest retail and wholesale customers.

This is an excellent opportunity for someone looking to develop a career in Key Account Management, gaining exposure to customer planning, forecasting, commercial analysis, trade investment, and cross-functional leadership within a fast-paced FMCG environment.

Key Responsibilities:

Customer & Commercial Support

• Partner closely with the Key Account Manager (KAM) to support the day-to-day management of key retail and wholesale customers.
• Assist in delivering Joint Business Plans (JBPs), promotional programmes and customer growth initiatives.
• Prepare customer presentations, business reviews and commercial recommendations using internal and external market data.
• Build strong relationships with internal stakeholders to ensure seamless execution of customer plans.

Sales Reporting & Business Performance

• Produce accurate and timely sales reporting to support the Business Performance Management (BPM) process.
• Maintain and analyse Daily Deliveries, sales performance and customer trends.
• Support weekly and monthly forecasting processes, ensuring forecasts are submitted accurately and on time.
• Monitor customer performance against targets, highlighting risks and opportunities.

Forecasting & Planning

• Support demand forecasting by working closely with Sales, Supply Chain and Customer Service teams.
• Ensure customer forecasts remain accurate and reflect promotional activity, seasonal trends and commercial plans.
• Identify variances and recommend corrective actions where required.

Commercial Process Excellence

• Own and maintain CPP Control Files, ensuring all pricing, promotions and commercial agreements are accurate and up to date.
• Ensure Vision investment systems are maintained accurately, supporting strong trade investment governance.
• Monitor promotional performance and support post-promotion evaluation.

Cross Functional Collaboration

• Develop strong working relationships with Customer Marketing (CMO), Customer Service (CS), Supply Chain, Finance and Revenue Growth Management teams.
• Ensure product information, launches and customer requirements are communicated accurately across the business.
• Support the successful execution of new product launches and promotional activity.

Credit & Trade Investment Support

• Partner with the Credit Control and Trade Investment teams to ensure timely clearance of customer credits and debits.
• Resolve customer queries efficiently while maintaining strong financial controls.
• Support accurate customer account reconciliation.

Compliance & Governance

• Lead the compliance agenda within the customer team.
• Ensure all commercial agreements, pricing approvals and investment documentation are fully compliant with company policies.
• Maintain accurate records and evidence to support internal and external audit requirements.
• Drive continuous improvement in ways of working and process compliance.

About you

Skills & Experience

Essential

• Previous experience in Sales Support, Commercial Administration, Customer Service or FMCG.
• Strong analytical capability with advanced Microsoft Excel skills.
• Excellent organisational skills with the ability to manage multiple priorities.
• High attention to detail and commitment to accuracy.
• Strong communication and relationship-building skills.
• Ability to work collaboratively across cross-functional teams.
• Commercial mindset with an interest in developing a career in Key Account Management.

Desirable

• Experience within FMCG, Retail or Wholesale.
• Knowledge of forecasting, sales reporting or trade investment processes.
• Experience using SAP, Vision or similar commercial systems.
• Degree in Business, Commerce, Finance or related discipline.

What You'll Gain

• Hands-on experience supporting some of Ireland's leading retail and wholesale customers.
• Exposure to commercial strategy, forecasting, customer negotiations and revenue growth management.
• Opportunity to work alongside experienced National Account Managers and senior commercial leaders.
• A collaborative, high-performing team environment with excellent development opportunities.

If you're highly organised, commercially curious and enjoy working in a fast-paced customer-focused environment, we'd love to hear from you.

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