Legal Support Services Manager 1 - Trial Division

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Job Description:

Do you thrive in legal operations leadership, bringing strength in team building, process improvement, and shaping the core systems that support a high‑performing legal division?The Oregon Department of Justice’sTrial Division is seeking aLegal Support Services Manager 1to guide and strengthen the work of theTrial Division.

In this position, you will offer strategic leadership to a small team of seasoned paraprofessionals and the Legal Support Services Supervisor 2, while providing indirect oversight of the Legal Support Services Supervisor 1. You will guide recruitment and staff development, ensure consistent, high‑quality legal support practices, and work closely with Trial Division leadership on workflow, policy execution, and performance management. Your leadership will directly impact the efficiency and precision of legal support across high‑volume discovery and document‑heavy matters.

This position will serve as a vital contributor to the development and continual refinement of division policies, procedures, and best practices. It will also help assess and enhance eDiscovery platforms to ensure they remain effective and aligned with evolving needs. In addition, the role will coordinate and deliver training aimed at promoting consistency, building expertise, and supporting high‑quality work across the entire division. The insight and leadership provided in this position will help ensure the Trial Division remains adaptable, efficient, and well‑equipped to respond to the changing landscape of discovery.

If you bring a team‑focused, innovative leadership style and enjoy working where excellence and collaboration matter, we invite you to explore this key role with us!

Job Duties (in part)

• Exercise full supervisory authority over small team of paraprofessionals in the Trial Division, including one subordinate supervisor, overseeing recruitment, hiring, promotion, performance management, coaching, and discipline, and collaborating with Trial Division leadership to resolve employee grievances.
• Contribute to developing, implementing, and evaluating policies, procedures, and operational improvements related to eDiscovery and eDiscovery platforms, identifying improvement opportunities and leading eDiscovery change to support Trial Division goals.
• Identify training needs, coordinate or deliver development opportunities, and contribute to Trial Division eDiscovery training programs aligned with strategic goals.
• Participate in legal case staffing with attorneys and legal teams, review paraprofessional work for accuracy and compliance, ensure documentation, evidence, and exhibits meet legal standards, and adjust workloads within the assigned unit.
• Review paraprofessional billing, invoices, and eDiscovery contracts for accuracy and compliance, compile data, prepare management‑requested reports, and recommend fiscal and resource allocations needed to support service in the Trial Division.
• Participate directly in paraprofessional work as needed during peak workload periods, staff shortages, or urgent operational demands.
• Assist with complex or sensitive tasks requiring higher‑level coordination or problem‑solving to ensure continuity of service and timely completion of work.
• Perform other duties as assigned to support the overall function and effectiveness of the Trial Division based on operational needs, organizational priorities, and emerging projects.

State Management Service personnel are responsible for understanding the agency’s affirmative action goals and objectives and developing and implementing plans to meet them. In addition, all managers of the Department must recognize the value of individual and cultural differences, create work environments where individuals’ differences are valued, and consistently treat staff, colleagues, customers and stakeholders/partners with dignity and respect.

Conduct Expectations

The role of the Oregon Department of Justice is to serve state government and to support safe and healthy communities throughout Oregon by providing essential justice services. Employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job and maintain those same standards in their personal lives where actions could reflect on the Department.

Required Experience 

Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourageall interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens.

• Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a bachelor’s degree in a related field,AND
  • Have and maintain a valid Oregon driver’s license.
  • Preference may be given to those with two years of experience as a high-level legal support professional.

Desired Skills, Experiences, and Attributes

• Knowledge and experience with eDiscovery.
• Experience providing leadership to both supervisory and represented employees.
• Experience implementing change within an organization.
• Direct high-level management or supervision of legal support professionals.
• Experience revising and implementing policy and procedure.
• Ability to communicate at all levels of the organization effectively and professionally.
• Professional experience working collaboratively with a team.
• Experience assessing and coaching individuals to meet production and work quality goals.
• Experience collaborating, teambuilding, troubleshooting, and finding solutions to operational needs in a team environment.
• Proficiency in the use of computer software including Microsoft Office.
• Experience providing accuracy and attention to detail in work performance.

What’s In It For You

• Job satisfaction as part of a team whose mission is to serve Oregon's public.
• Part of our management services team with endless peer support.
• Permanent, full-time employment in Salem or Portland, Oregon.
• Vacation, sick leave, 11 paid holidays a year, and special days off. 
• Excellent medical, dental, and vision benefits.
• Pension and retirement programs.
• Opportunity to expand your professional skills.

For more information about our benefits, you can learnhere.

Application Process

Candidates from diverse backgrounds are encouraged to apply.  The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity.

• Click "Apply" and complete the online application and all supplemental questions.
• Attach your resume.
• Attach a cover letter identifying your attributes that meet the desired and requested skills.

ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop your resume into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contactdoj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES:Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).

For additional information regarding working for the Department of Justice and application assistance,click HERE.

Oregon Department of Justice
1162 Court St NE
Salem, OR 97301
DOJ.recruitment@doj.oregon.gov 

Phone: (503) 947-4328
Fax: (503) 373-0367