Learning Quality Assurance (QA) Specialist

Job title: Learning Quality Assurance (QA) Specialist
Duration: 3 months with possible extension 
Location: Richmond, VA- Hybrid 
Rate: $30-$35/hr on w2 - without benefits

Introduction

Join our team as a Learning Quality Assurance (QA) Specialist in the vibrant city of Richmond, VA. This role offers the opportunity to ensure the delivery of high-quality digital learning solutions in a dynamic and supportive environment.

Required Skills & Qualifications

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience in Quality Assurance, Copy Editing, or Instructional Design
• At least 1 year of experience specifically testing and troubleshooting eLearnings (SCORM/xAPI) within a Learning Management System (LMS)
• At least 1 year of experience working with Articulate 360 authoring tools (Storyline and Rise)
• Must have previous client experience working for this customer in the past 5 years

Preferred Skills & Qualifications

• 3 years of experience conducting QA for digital learning experiences
• Experience utilizing comprehensive QA checklists for both functional (technical) and content (editorial) reviews
• Experience reviewing and editing supplementary learning materials, including Instructor-Led Training (ILT) decks, facilitator guides, and video content
• Familiarity with accessibility testing for eLearning (e.g., screen readers, keyboard navigation)

Day-to-Day Responsibilities

• Execute comprehensive functional and content QA checklists against newly developed learning products
• Actively stress-test and attempt to "break" courses within the LMS, uncovering edge cases, navigation bugs, scoring errors, and tracking issues before they reach Associates
• Provide clear, actionable feedback on technical and structural integrity, ensuring that digital learning solutions are intuitive, accessible, and glitch-free

Company Benefits & Culture

• Supportive and collaborative work environment
• Opportunities for professional development and growth
• Commitment to diversity and inclusion

For immediate consideration please click APPLY to begin the screening process with Alex.