Learning & Development Solutions Lead

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Job Description

The Learning & Development Solutions Lead will be based in India and lead a globally dispersed team, with most direct reports in India and additional team members across Takeda’s learning hubs and other locations. The group will initially sit within the Learning and Talent Management Center of Excellence and Innovation and is expected to transition to People Solutions as the future operating model matures. 
 
This leader translates Product Owner priorities across six enterprise product areas into scalable, artificial intelligence-enabled and human-centered learning, talent, performance and development solutions. The role leads solution design, delivery, learning technology and content operations, partnering with Product Owners, Journey Owners, Human Resources Business Leaders, People Partners, Data, Digital and Technology, operations teams, vendors and global learning hubs. 
 
How you will contribute 
• Lead an inclusive, high-performing global Learning & Development Solutions team across India, Cambridge, Zurich, Japan and other locations. 
• Translate priorities across enterprise talent development, people leader development, employee learning and development, talent and succession, performance management and organizational effectiveness into measurable, user-centered solutions. 
• Lead the design and delivery of artificial intelligence agents, digital tools, Bloom pathways, programs, career and performance resources, assessments, coaching solutions, frameworks and toolkits. 
• Own the administration and continuous improvement of Takeda’s learning technology portfolio, including Bloom learning experience platform, NovoEd, Synthesia and connected platforms, with Data, Digital and Technology, vendors and platform stakeholders. 
• Establish platform governance covering access, releases, service levels, content standards, quality, accessibility, privacy, security, risk, vendor performance and issue escalation. 
• Lead the end-to-end experience for Takeda curators and users, including onboarding, permissions, enablement, communications, support, adoption and feedback. 
• Build a global curator community and scalable content operations spanning templates, metadata, publishing, localization, maintenance, archiving and responsible artificial intelligence-generated content. 
• Use learner, curator, platform and content data to improve adoption, engagement, service performance, product decisions and business outcomes. 
• Design self-service, virtual, hybrid, cohort-based and in-person experiences, coordinating with the Cambridge, Zurich and Japan learning hubs to balance global standards and regional needs. 
• Flex design, technology, facilitation, assessment, coaching and program-management capacity across products and peak cycles. 
• Clarify handoffs across the tiered Human Resources model and enable direct access and standard services with clear escalation for specialist support. 
• Manage priorities, budgets, vendors, roadmaps, resources, service levels, delivery risks and change while balancing transformation and business-as-usual needs. 
• Advise senior leaders on learning technology, workforce capability, artificial intelligence-enabled opportunities, experience design and delivery risks. 
 
Skills and qualifications 
• More than 10 years of experience in enterprise learning, learning technology, leadership development, talent, performance, organizational effectiveness, experience design or a related discipline in a complex global organization. 
• Demonstrated success leading geographically dispersed teams, including teams concentrated in India and colleagues across global hubs, cultures and time zones. 
• Deep expertise in learning experience and product design, digital and blended learning, scalable program delivery and learning technology enablement. 
• Experience administering and governing enterprise learning platforms and content ecosystems; experience with Bloom learning experience platform, NovoEd, Synthesia or comparable platforms is strongly preferred. 
• Experience managing curator and user communities, platform operating models, access, releases, vendors, service levels, content lifecycle, adoption, analytics and continuous improvement. 
• Ability to translate strategy into practical frameworks, pathways, programs, digital experiences and artificial intelligence-enabled resources while applying sound judgment on accessibility, privacy, security, intellectual property and human oversight. 
• Strong knowledge of product-led operating models, employee journeys, tiered support, service design and global learning technology ecosystems. 
• Proven stakeholder, portfolio and program leadership, including prioritization, resource planning, financial stewardship, vendor management, roadmaps, risk and measurement. 
• Strong communication, analytical and change leadership skills, with the ability to operate effectively across cultures, functions and seniority levels. 
 
As a recognized global expert, you bring deep learning and experience design, enterprise learning technology, platform and content operations, and artificial intelligence-enabled learning expertise, with broad knowledge of leadership, talent, performance, organizational effectiveness and workforce capability. Operating with substantial autonomy, you connect Product Owners, Learning & Development Solutions and global delivery hubs to solve complex enterprise challenges and deliver measurable progress against Takeda’s learning and growth priorities. 

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