Learning & Development Manager - Design & Delivery

Job Description

Contract: 18 Mths FTC

Location: Nottingham

Recruitment Partner: Anastasia Walker
 

What you'll be doing

As the Learning & Development Manager - Design & Delivery, you will lead a talented team in creating innovative learning solutions that drive business impact across Boots. Your role is pivotal in shaping the learning culture, ensuring that our diverse workforce receives the training and support they need to excel. By leveraging insights from learners and stakeholders, you will champion a learner-first approach that enhances capability and performance throughout the organisation.

Key responsibilities

• Lead and inspire a high-performing team of Digital Designers and Learning Specialists.
• Champion a learner-first approach by using insights to shape relevant learning solutions.
• Drive innovation in learning design, developing modern methodologies that engage learners.
• Challenge the status quo and influence stakeholders to embrace innovative learning solutions.
• Collaborate with various teams across Boots to support a broad customer base.
• Manage complex learning projects, ensuring high-quality delivery within timelines.
• Own the end-to-end learning lifecycle from insight gathering to continuous improvement.
• Leverage data to measure effectiveness and demonstrate business impact.

What you'll need to have (our must-haves)

• Demonstrable expertise in learning and development.
• Proven experience in designing and delivering innovative learning solutions.
• Strong stakeholder management and influencing skills.
• Excellent project and programme management capabilities.
• A customer and learner-centric mindset.

It would be great if you also have

• Experience developing and delivering L&D strategies and capability plans.
• Retail experience or a strong understanding of customer-facing environments.
• A growth mindset and commitment to continuous learning.
• Collaborative and inclusive leadership style.

Where your brilliance can take you

At Boots, your career growth is a priority. As a Learning & Development Manager, you will have the opportunity to shape the future of learning within the organisation, with pathways to senior leadership roles in L&D or broader HR functions. Your contributions will not only enhance your professional development but also significantly impact the learning culture at Boots, paving the way for future innovations in employee training and development.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more athttp://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.

• Level: Level 5
• Business area: Support Office
• Function: HR
• Keywords: L&D, Manager
• Hours per week: 37.5
• Latitude,longitude 1: 52.927182,-1.183948
• Office use only: No
• Airport: No
• Company: Non Stores
• Division: Non Stores
• Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
• Area: East Midlands (non stores)
• Job Code: FEP Manager
• Store: Nottingham Support Office
• Req Posted Date: 13-Oct-2026