Learning & Development Assistant

About this job:

Learning & Development (L&D) is one of the foundational functions of the Human Resources team. This role, under the supervision of the L&D Supervisor, supports the planning, coordination, and support of organizational training and development. This role assists in ensuring training initiatives are organized and aligned with organizational goals. This individual will work closely with the L&D Supervisor and other L&D team members to help support our department’s goals and initiatives. In addition to the L&D team this individual is responsible for working with team members across the bank as needed. 

As a Learning & Development Administrative Assistant you will:

• Learn and be the subject matter expert for our Learning Management Systems (BAI, JHA University and Red Channel). This includes assigning training to new hires, updating user profiles, internal role transfers, development training courses, changes in regulations, and annual compliance assignments.
• Understand our annual training plan process. This includes creating, supporting, and executing our yearly training plan for compliance for all employees withing the bank. 
  • Continuously audit training assigned all throughout the year and track the audit to ensure we mitigate gaps in compliance training 
  • Assist with training reminders towards the end of the year to ensure we get all yearly compliance completed by the end of the year
• Review audit requests. Collect data requested, run reports and compile all data for auditors to review. This is for multiple internal and external audits throughout the year. Ensure all data provided is accurate and complete.
• Create efficiencies on Learning Management Systems, stay abreast of changes and ensure effectiveness in system usage. Share information learned with L&D Supervisor 
• Recommend, coordinate and track attendance on webinars and other training courses attended by bank employees (internal and external) 
• Partner with the HR Business Partners to collect data for personal assessments (this could be for IDPs/Strength finders/True Colors/Succession Planning) 
• Communicate outside training opportunities to bank employees to help them continue their education in banking and other banking related trainings
• Assist with Onboarding new hires – follow up with new hires within first week and at 30 days at a personal touch – see what needs or questions they may have, assist with Orientation/Onboarding sessions
• Career Path – assign new workbooks to new team members, set permissions and troubleshoot the links for accuracy
• Condo Management – Manage stays at condo. Make it welcoming for guests, ensure it has snacks and drinks, share unit rules, scheduling, ensure people check out by texting, work with contact owner to ensure it is cleaned  
• Graduations – assist with sharing high school graduations, banking school graduations, write up on Connections, etc. 
• Assist with Education Assistance – help communicate the program, collect materials and document all details provide and turn in reimbursements that align with our Education Assistance Policy.
• Assist with keeping the L&D team organized and efficient
• Assist with other educational sessions, manage workflows within Xperience, and support the team with other projects and tasks as needed. 

Qualifications for Success:

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

At least 2 years of experience in employee training and/or other human resources roles.  

The Bank of Missouri is an Equal Opportunity Employer