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Learning Administration Process Specialist with GERMAN

Infosys
  • πŸ‡¨πŸ‡Ώ Czechia | πŸ‡΅πŸ‡± Poland | πŸ‡·πŸ‡΄ Romania
  • Hybrid
  • 1 day ago
  • SAP
  • SuccessFactors
  • ServiceNow
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Job Description

Learning Administration Process Specialist with GERMAN
Location: Brno - hybrid work

REQUIREMENTS
We are looking for a person with:
  • Between 1–4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
  • Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
  • Strong LMS and learning-program administration knowledge
  • Proficiency inSAP SuccessFactors / HCM, relevant SuccessFactors modules,HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
  • Experience in analyzing learning data, resolving complex cases and coordinating campaigns
  • Knowledge of confidential assessment administration and learning audit controls
  • Ability to coach associates and engage facilitators, vendors and retained stakeholders
  • Fluency inGerman andEnglish (min C1 level)

RESPONSIBILITIES
Your key activities:
  • Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
  • Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
  • Administer learning and assessment instruments and operational survey-provider interfaces.
  • Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
  • Review learning records, schedules and course-maintenance activity for accuracy and completeness.
  • Coordinate approved content updates and process improvements.
  • Maintain SOPs and knowledge content and coach associates on learning processes and controls.
  • Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.
Β You can expect from us:Β 
  • Hybrid Work Model within Brno
  • 25 Days of Paid Leave
  • Performance Bonus
  • Meal Allowance
  • Multisport Card
  • Benefit Card
  • Modern Offices (Vlnena Street) with a Game Room, a Silent Zone and Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
  • Financial Reward for Referring Your Friends
  • Expat Assistance Services for New Joiners
  • Relocation Package (for candidates relocating from other EU countries)
  • Team Building Activities
  • ​​Long-Term Career Prospects

Learning Administration Process Specialist with GERMAN Β· Infosys

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