Lead II - BPM- Business Analyst

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary:

UST is looking for….

Lead II BPM Role Summary We are seeking an experienced FACETS Business Analyst BPM to act as the bridge between business stakeholders and technology teams supporting our clients healthcare administration platform. The role requires strong knowledge of healthcare payer operations, Healthcare BPM operations, FACETS capabilities, claims processing, enrollment, provider management, and benefits configuration. Key Responsibilities Ensure solutions align with healthcare payer business processes, BPM operational workflows, and business objectives. Collaborate with business users, technology teams, and BPM operations teams to support process improvements and operational excellence initiatives. Required Skills Functional Skills FACETS Business Analysis Healthcare Payer Domain Healthcare BPM/BPO Domain Knowledge Requirement Gathering Functional Specification Documentation Business Process Modeling Gap Analysis User Story Creation UAT Support Healthcare Domain Knowledge Claims Lifecycle Provider Management Member Enrollment Benefits Administration Eligibility & Billing Appeals & Grievances Healthcare Regulations Healthcare BPM Operational Processes Preferred Qualifications Experience supporting FACETS implementation, migration, enhancement, or application support projects. Exposure to Healthcare Payer and Healthcare BPM/BPO organizations. Knowledge of Healthcare EDI transactions (834, 837, 835, 270/271). Experience working in ADM, Application Support, and BPM delivery environments. Certification in Business Analysis (CBAP, CCBA, PMI-PBA) is a plus.

What you need:

BTech/ MCA/ BCA/Msc IT/Bsc IT

Required Skills:

Business Analysis, FACETS, Claims Management, Process Documentation

What you need:

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures