Lead I - IT Asset Management

Lead 1 - Software developer Software Asset Management (SAM) Developer JD Position: ServiceNow Software Asset Management (SAM) Developer Key Responsibilities • Implement and enhance ServiceNow SAM solutions. • Configure software models, entitlements, publishers, reclamation workflows, and normalization processes. • Develop and customize ServiceNow workflows, business rules, scripts, integrations, and reports. • Integrate SAM with CMDB, HAM, Discovery, SCCM, Intune, Flexera, or other inventory tools. • Support software license compliance, optimization, and audit activities. • Perform data analysis and reconciliation for software installations and entitlements. • Work with stakeholders to gather requirements and translate them into technical solutions. • Participate in Agile ceremonies, code reviews, testing, and production support. Required Skills • 5+ years of ServiceNow development experience. • Strong experience with ServiceNow SAM and • Large enterprise SAM implementation experience • Expertise in JavaScript, Flow Designer, IntegrationHub, REST/SOAP APIs. • Experience with software licensing concepts and publisher management. • Knowledge of software normalization and reclamation processes. Preferred Skills • ServiceNow CIS-SAM certification. • Good understanding of CMDB, Discovery, HAM, and ITSM modules. • Experience with Flexera, SCCM, Intune, or Snow Software. Education • Bachelor's degree in Computer Science, Information Technology, or related field.