Lead I - Cloud Infrastructure Services

Datacenter engineer - Hand & Eyes Maintain the physical integrity and availability of the data center infrastructure. It requires a mix of hardware proficiency, basic networking knowledge, and strict adherence to safety and operational protocols (like ITIL) . Rack & Stack: Unboxing & Inventory: Receiving new hardware (servers, switches, storage arrays), verifying contents, and updating asset management system. Mounting: Installing rails and mounting equipment into datacenter racks according to elevation diagrams. Decommissioning: Identifying unused servers, unmounting them, wiping data (when required), and preparing them for recycling or disposal. 2. Cable Management: Patching and Labeling Copper and fiber optic cables between devices and patch panels. 3. Drive Swaps: Physically replacing failed Hard Drives (HDD) or Solid State Drives (SSD) in hot-swappable bays. 4. Troubleshooting & Testing Physical servers, storage and Network switches, Visual Inspection, Power Cycle and Loopback Testing 5. Vendor Escort : Escort Duty - Supervising third-party vendors (HVAC technicians, electricians, or hardware OEM repair techs) to ensure they follow security protocols. 6. Logistics, Shipping/Receiving: Managing the loading dock and ensuring incoming gear is staged in a secure "burn-in" area. Physical: Ability to lift 50+ lbs and work on ladders or under raised floors. Technical: Familiarity with server vendors and cable types (LC/SC Fiber, RJ45). Tools: Proficiency with crash carts, cable testers, label makers, and basic hand tools. Soft Skills: Strong communication for relaying real-time status to remote engineers. CompTIA A+, ANSI/TIA-942, BICSI-DCDC (Data Center Design Consultant) , RCDD (Registered Communications Distribution Designer), CDCP (Certified Data Centre Professional),